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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Marilyn B.
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Ease n efficiency of online ordering!
October 29, 2019

Ease n efficiency of online ordering!

Date of experience: October 29, 2019
Florida
1 review
0 helpful votes
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They delivered flowers with no card. Seriously. Recipient did not know who sent them. I called customer service and they did not care, actually, they made it clear they couldn't care less. Will never order from this company again.

Date of experience: October 29, 2019
Michael N.
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Worked great
October 29, 2019

Worked great. Hard to find where to login as a previous customer.

Date of experience: October 29, 2019
Hannah H.
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Delivered in good time
October 29, 2019

Delivered in good time

Date of experience: October 29, 2019
Lisa N.
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$14.99 Service Fee / $2.99 Shipping is deceiving
October 29, 2019

$14.99 Service Fee / $2.99 Shipping is deceiving. I used your site for same day service, and was impressed with the prices, HOPE my order is received TODAY, as I paid for.

Date of experience: October 29, 2019
Karen B.
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A little trouble claiming my 20% discount and email address.

Date of experience: October 29, 2019
lynne c.
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Had asmall problem you took care of it without my asking. Next time i need to send flowers, you're it! Thanks

Date of experience: October 29, 2019
Carleen J.
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I think the handling price is way too high!
October 29, 2019

I think the handling price is way too high!

Date of experience: October 29, 2019
Kevin R.
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My delivery was scheduled for Saturday it did not arrive till Monday and all the roses are dead I was told I would receive a credit of 30% and Saturday delivery Taken off my bill I have not received and I think I deserve a full refund because the roses are dead and it showed up on Monday afternoon when I scheduled Saturday delivery

Date of experience: October 29, 2019
Barb A.
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My friend loved her arrangement!
October 29, 2019

My friend loved her arrangement!

Date of experience: October 28, 2019
Amy L.
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Always beautiful flowers, great service!
October 29, 2019

Always beautiful flowers, great service!

Date of experience: October 28, 2019
Mike J.
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A little pricier than expected with Co
October 29, 2019

A little pricier than expected with Co. Discount.
I purchased this product 95% based on what looked like a premium vase(as pictures). I instead received a basic frosted base! Pretty disappointed, and for that reason I will not place any orders again. Not what I expected

Date of experience: October 28, 2019
Tammy T.
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First time user, would use again
October 29, 2019

First time user, would use again.

Date of experience: October 28, 2019
Nick H.
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Solid services
October 29, 2019

Solid services

Date of experience: October 28, 2019
Fernanda F.
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In these hard moments the transaction was easy and accurate, thank you for everything and making it memorable a beautiful arrangement for the family

Date of experience: October 28, 2019
Maggie A.
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When i positionnait ordered they delivered on the wrong date, and had to re deliver 10 days later. Then when i recieved my delux meat and cheese basket... there wasnt any meat in it?
Not overly satisfied with my order and how i spent my money.
What i did receive was great, just not totally what i thought was to be expected

Date of experience: October 28, 2019
Celia P.
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No Card included even that I did all the steps
October 29, 2019

No Card included even that I did all the steps

Date of experience: October 28, 2019
Jeanne K.
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I am not seeing my 12.19 credit
October 29, 2019

I am not seeing my 12.19 credit. I put it in at the start

Date of experience: October 28, 2019
Jan C.
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Great selection; easy to order
October 29, 2019

Great selection; easy to order

Date of experience: October 28, 2019
Natalie C.
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I ordered a little later than I should have and worried about delivery to a morning service but received them on time for which I was grateful. Were more beautiful in person and stood taller than bed of casket which was a concern when your choosing from a picture online. Highly recommend.

Date of experience: October 28, 2019