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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Roberta B.
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Your website was easy to use; order delivered as promised and they were much appreciated by recipient- thank you for a positive experience

Date of experience: October 29, 2019
Christine P.
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I haven't used this site before,so I am anxious to hear from the recipient how this gift is. My friend called to let me know she has received the flowers and said they were very nice.

Date of experience: October 29, 2019
Lori N.
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Thanks so much this was easy and your prices were reasonable

Date of experience: October 29, 2019
Orpha a.
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This briquettes was delivered to our daughter and son-in-love 2.5 hours away!
As far as I know they liked the flowers!

Date of experience: October 29, 2019
amy h.
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I thought the bouquet would be bigger especially since I paid additional for the premium arrangement. My daughter enjoyed them but I was not pleased with the size. It only came with 3 Gerber daisies and cheap filler flowers. I ordered this for a birthday and choose a Mylar birthday balloon and 3 assorted latex balloons and it came as a Halloween themed arrangement with orange latex balloons with bats on them. The Mylar balloon did say happy birthday. Over all since my daughter was happy so am I however not impressed since the price was $79.33.

Date of experience: October 29, 2019
Julie B.
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So quick and easy and the arrangement was absolutely Beautiful... Thank you

Date of experience: October 29, 2019
tyree B.
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Had a small problem with getting the flowers I originally wanted with them selling out even after I had place my order the night before but was able to find something else I'll save the original one for next time

Date of experience: October 29, 2019
Mary S.
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I wanted a chrysanthemum for my friend's birthday
October 30, 2019

I wanted a chrysanthemum for my friend's birthday. I was told they were out of season! This is a fall plant, how could it be out of season? Had to settle for mixed bouquet.

Date of experience: October 29, 2019
Gregory S.
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Product and service was
October 30, 2019

Product and service was. What I would should expect

Date of experience: October 29, 2019
Lisa N.
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Fast delivery!
October 30, 2019

Fast delivery!

Date of experience: October 29, 2019
Mrs D.
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It does not state that there will be almost 20 extra dollars upon completion of an order.
I was expecting the arrangement to look like the picture. The appearance was not to my liking!

Date of experience: October 29, 2019
Carl P.
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The arrangement was beautiful and Rose loved it BUT it was delivered later than I had expected. Overall I was very satisfied. Thanks

Date of experience: October 29, 2019
Artem R.
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I paid extra for same day delivery, but my grandmother only got them on the next day after I've called you a few times to let you know that it says it's been delivered when it wasn't. I need my refund for the same day delivery.

Date of experience: October 29, 2019
Daniel S.
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Need to add service and handling fees up front so customer knows what to expect. You responded to this by indicating that handling fees are variable and standard to the industry. This information should still be communicated on the front end. If exact amounts are unknown based on different factors, then you could indicate a percentage or a dollar amount range.

Date of experience: October 29, 2019
Alice W.
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Attractive product, easy to use site
October 29, 2019

Attractive product, easy to use site

Description of the arrangement I ordered included sunflowers. I was disappointed that the arrangement didn't have any.

Date of experience: October 29, 2019
Elba B.
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It was easy to navigate
October 29, 2019

It was easy to navigate. Didn't take long at all to place my order.

Date of experience: October 29, 2019
Ashley Y.
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Great Website!
October 29, 2019

Great Website!

Date of experience: October 29, 2019
Dawn S.
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The order went smoothly except the flower shop chosen was a day late in delivering our order because they insisted on having the recipient's phone number even though we gave our number and it was supposed to be a surprise. Fromyouflowers.com handled the situation correctly by selecting another local floral shop.

Date of experience: October 29, 2019
Nancy S.
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II d9d not see this order as it went to my daujghter-in-law3

Date of experience: October 29, 2019
Wendy R.
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Received the same day delivered as promised and are beautiful. This was was second time ordering and both of the arrangements were amazing.

Thank you very much!

Date of experience: October 29, 2019