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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sherry X.
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Quick and easy
October 30, 2019

Quick and easy. Nice variety of arrangements and gifts. Reasonable pricing. Was sent to a girlfriend for her birthday. She loved it! She posted pictures so I got to see it. It wasn't exactly what I ordered but the florist did a very good job making it very similar. Having worked in a couple florist shops I know it is not always easy to get exactly what you need for an arrangement, especially on short notice. So I don't take issue with that. She was very happy with the arrangement and so was I. They did not skimp on the amount of flowers used. Overall, a very positive experience. Would definitely order from them again.

Date of experience: October 30, 2019
Beverly C.
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Would like to have ordered the rainbow roses so I would only have one order instead of two, but love the bear

Date of experience: October 30, 2019
Christopher G.
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Very easy to shop, navigate, and checkout
October 30, 2019

Very easy to shop, navigate, and checkout.

Date of experience: October 30, 2019
Canada
1 review
0 helpful votes
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I purchased from them because they guaranteed delivery by noon the next day (for a fee). So I paid it and currently it is after 2pm and the gift basket still has not been delivered. I called to see why... and they refunded the fee and gave me a gift certificate for $10 off my next purchase. I won't be making a next purchase at this rate. Wishing I had read their reviews before I made the purchase:(
It was important that it be there by noon... I could have gone elsewhere and had it there already :( It better be an outstanding basket of goodies

Date of experience: October 30, 2019
Alex L.
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The order was delivered on time and the flowers were adored

Date of experience: October 30, 2019
Walter K.
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Quick and easy, good choices and that covers it all. Thanks! Walt

Date of experience: October 30, 2019
Ferdinand M.
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I was disappointed to discover that the spider, included in the product description, had been replaced with a simple paper cut-out. We expected it to be like the advertisement.

Although we specified the correct address, there was confusion in the delivery. Fortunately my daughter received a call and was able to direct the delivery person to the correct address.

Date of experience: October 30, 2019
Laurie A.
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Flowers were delivered on time but they did not look anything like what I ordered.

Date of experience: October 30, 2019
Linda F.
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Easy and nice selection with free delivery
October 30, 2019

Easy and nice selection with free delivery

Date of experience: October 30, 2019
Rebecca O.
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I'm shocked to see an extra $15 charge at the end
October 30, 2019

I'm shocked to see an extra $15 charge at the end. That's so deceptive on the price! My flowers were not delivered until 7:45 pm on my delivery date. Ridiculous! My sis in law said they are pretty though. I'm still waiting for a picture.

Date of experience: October 30, 2019
Deborah W.
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Good setvice
October 30, 2019

Good setvice

Date of experience: October 30, 2019
Arlene K.
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My credit card was rejected until I agreed to let them keep my card info on file. Not at all pleased with that aspect of this experience, BUT beyond that, everything else was above average. Fair price, beautiful arrangement, delivered quickly. Recipient said they were gorgeous.

Date of experience: October 30, 2019
Susan Z.
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Nn
October 30, 2019

Nn

Date of experience: October 30, 2019
Laurie P.
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My sister sent a picture of the flowers and they looked beautiful. I rated a 4 verses 5 as I wish there were 1-2 more flowers.

Date of experience: October 29, 2019
Donissa T.
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I thank your company they like it
October 30, 2019

I thank your company they like it

Date of experience: October 29, 2019
Jamie M.
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I liked everything and long as she was happy with the gift I'm happy. So great job! Thank you!

Date of experience: October 29, 2019
Nancy S.
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Shopping was fast and easy
October 30, 2019

Shopping was fast and easy. I liked how they suggested add'l add ons. Turned out beautiful. Delivered right on time too.

Date of experience: October 29, 2019
Ken H.
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My actual responses will depend on the quality of the arrangement and the delivery experience.

Date of experience: October 29, 2019
madai l.
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Didnt look as pretty as the pic in the vase
October 30, 2019

Didnt look as pretty as the pic in the vase

Date of experience: October 29, 2019
Peggy R.
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Flowers were damaged upon arrival
October 30, 2019

Flowers were damaged upon arrival. Almost half of the blooms were completely separated from the stems.

Date of experience: October 29, 2019