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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Larry G.
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Everything was great
November 13, 2019

Everything was great. The Service/Handling Fee at the end was a bit of a surprise though.

Date of experience: November 12, 2019
roberta R.
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This was the worst flower arrangement I have ever ordered. Several flowers were dead and the they weren't even the right color! It did not have ribbon as shown tied on the vase. This was an important day for my husband and I (Veteran's Day) I felt really embarrassed and disappointed with the arrangement.

Date of experience: November 12, 2019
Nicole D.
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The selections were beautiful and the ease of ordering was extremely easy

Date of experience: November 12, 2019
Aapril C.
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On the website I wish each arrangement had a picture of its regular, deluxe, and premium arrangements so you can see the difference - customers may be willing to upgrade their selections when they can see what they are getting.

We selected this bouquet because the focus color was purple with accents of light pink. The bouquet our mom received was mostly bright pink with accents of purple and I'm quite ticked about that. We specifically selected a mostly purple bouquet because that's her favorite color.

The substitution policy states the color scheme will be maintained even if flowers have to be substituted. The florist should have called and informed me that no purple was available and I would have chosen a different bouquet or worked with your customer service to find another florist so our mother would get what she loves.

I've ordered from From You Flowers twice before and this is the first disappointment. It's not the end of the world but I'm not happy with what our mother received.

Date of experience: November 12, 2019
Jessica A.
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Flowers are wilted tattered and look nothing like the picture overall great disappointment and embarrassment to give to somebody will never use the service again. What a rip off for what I paid!

Date of experience: November 12, 2019
Brittinee Q.
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For $62, I expected to receive more products in the gift basket. Next time I think I will use Amazon. At least I know what I am getting.

Date of experience: November 12, 2019
Felino F.
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Always superb service
November 13, 2019

Always superb service

Date of experience: November 12, 2019
Marissa H.
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The florists that are in network put together beautiful arrangements. I have been 100% satisfied. It is super easy to place orders. Thank you for helping me brighten the days of those I love most!

Date of experience: November 12, 2019
Patricia U.
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Shopping experience was fine
November 12, 2019

Shopping experience was fine. Let see about the quality.
*Quality was less than expected/pictured. Some flowers were smashed and had to be removed.

Date of experience: November 12, 2019
Ruby A.
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The flowers were beautiful and delivered quite quickly. However, the arrangement was not the same one that I chose. Nonetheless, my daughter-in-law was delighted.

Date of experience: November 12, 2019
Laurie F.
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Good
November 12, 2019

Good

Date of experience: November 12, 2019
Bob R.
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It was wonderful to have my order delivered in such a timely fashion.
Thank you again.

Date of experience: November 12, 2019
Randy M.
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Satisfaction can only be determined when the product has been delivered

Date of experience: November 12, 2019
Ann M.
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Great selection, reasonable prices and fast delivery

Date of experience: November 12, 2019
Malia F.
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When I first was about to place the order the price jumped from 19.99 to 42.99 and I wasnt sure I was following through with the order. Then I received a coupon in my email which brought the price down to 25- which was much better for me so I placed the order and was very happy!

Date of experience: November 12, 2019
Harper X.
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Thank you so much for making my Grandma's special day bouquet on time and as beautiful as depicted!

Date of experience: November 12, 2019
Carol H.
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Gorgeous, unique, affordable flowers!
November 12, 2019

Gorgeous, unique, affordable flowers!

Date of experience: November 12, 2019
Julie N.
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Ordered and delivered as promised, have not seen it yet but Mom liked it!

Date of experience: November 12, 2019
Melissa D.
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It was very convenient for a last minute decision
November 12, 2019

It was very convenient for a last minute decision. I like the way that I could get what I wanted. The delivery time was good. I had to call back with the correct address but it was still delivered to the first address given at the site but the did recipient did receive the flowers. They didn't just leave them with anyone. Thanks for your prompt service. I will continue to shop with you all and recommend you to others.

Date of experience: November 12, 2019
leen a.
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I hope next time ill find bouquet on average $20-$30.
But thank you

Date of experience: November 12, 2019