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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Heather P.
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Quick and easy
November 23, 2019

Quick and easy. Recipient was happy.

Date of experience: November 22, 2019
James S.
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It was a good experience and easy to use
November 23, 2019

It was a good experience and easy to use. I also loved the transparency.

Date of experience: November 22, 2019
colleen n.
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The flowers were nice and delivery was on time, but I paid $20 extra for a large candy box. They delivered a 4.5 oz box of Russell Stovers. That is about 1/4 pound. That means I paid nearly $80 a pound for Russell Stover chocolates! No way is that even close to any normal cost of chocolates. If 1/4 pound is a large box, what in the world is a small or medium size. Total ripoff! Never again

Date of experience: November 22, 2019
Sherre R.
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Website is easy to navigate
November 23, 2019

Website is easy to navigate. Received notice today that the flowers are already delivered! I am impressed and thank you very much. I will be back, for sure.

Date of experience: November 22, 2019
g U.
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When I wnt online to check my order it said I didn't have any. But order was finally delivered

Date of experience: November 22, 2019
ESTELLA L.
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EASY TO USE I AM NOT COMPUTER SAVEY THANKS...
November 23, 2019

EASY TO USE I AM NOT COMPUTER SAVEY THANKS ESTELLA

Date of experience: November 22, 2019
Janice J.
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I appreciated the free delivery!
November 23, 2019

I appreciated the free delivery!

Date of experience: November 22, 2019
Alysha I.
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I paid extra for same day and it wasn't same day
November 23, 2019

I paid extra for same day and it wasn't same day

Date of experience: November 22, 2019
anita T.
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Quick and easy
November 23, 2019

Quick and easy

Date of experience: November 22, 2019
Sara P.
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My sister was extremely pleased!
November 23, 2019

My sister was extremely pleased!

Date of experience: November 22, 2019
Bill Q.
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Delivery was received by 12:00 noon
November 23, 2019

Delivery was received by 12:00 noon. Perfect timing.

Date of experience: November 22, 2019
Cindy S.
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I ordered these for my mother's birthday!
November 23, 2019

I ordered these for my mother's birthday! And she loved them! She said they were absolutely beautiful!

Date of experience: November 22, 2019
sierra T.
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I ordered for next day delivery and they delivered!
November 23, 2019

I ordered for next day delivery and they delivered! The bouquet was beautiful and exactly what I expected!

Date of experience: November 22, 2019
katy r.
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My order was not delivered on schedule and it was a very special birthday order. The recipient did receive a complimentary bouquet the next day, but only after I let FYF know that I would not be ordering from them again.

Date of experience: November 22, 2019
Rhonda F.
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The ordering process was very easy
November 23, 2019

The ordering process was very easy. The product received was very nice, but not at all what we expected. What was received looked to be worth half the price paid: it was a disappointment.

Date of experience: November 22, 2019
Michael A.
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Great buy
November 23, 2019

Great buy

Date of experience: November 22, 2019
Raven W.
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My overall experience was fine, the customer service email was very responsive and prompt. My only issues were the flowers received seemed to be sparse in person compared to how they looked online; the accuracy of tracking was also a little frustrating, as for the entire duration of my order it looked like there was no progress and I was worried they wouldn't be delivered in time and then they just showed up. Them showing up is great, but I almost canceled the order because I didn't know where they were and they were being delivered to a business. If that could be worked on, that'd be great. Other than that, great experience overall, easy, affordable and responsive.

Date of experience: November 22, 2019
adrienne v.
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Great & awesome thank you for your service
November 23, 2019

Great & awesome thank you for your service. My granddaughter loved your products she received from you. She everything is so beautiful

Date of experience: November 22, 2019
Martha N.
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My sister said they were beautiful and loved the chocolates too!

Date of experience: November 22, 2019
Peppe M.
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I enjoy the ease of sending flowers thru your company!

Date of experience: November 22, 2019