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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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monika d.
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Love this site!
November 23, 2019

Love this site! Never had a problem

Date of experience: November 22, 2019
Kelly F.
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Have ordered several times
November 23, 2019

Have ordered several times. Always good quality products and timely deliveries,even out of state!

Date of experience: November 22, 2019
Christine B.
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I am a return customer I believe this is my third order.

Date of experience: November 22, 2019
Disappointed S.
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The wreath I received is not what I had ordered
November 22, 2019

The wreath I received is not what I had ordered. The image and description stated that there would be lilies and there were none. The image showed bundled lilies and the ribbon on the side of the w wreath. The lilies weren't substituted and the ribbon was centered on the wreath and low. It was a bare looking wreath compared to what I was expecting. I've ordered from other flower shops and gotten exactly what was pictured or similar. Not the case here. I don't feel like I got my money's worth with this one.

Date of experience: November 22, 2019
V R.
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This is my second time ordering a last minute gift in need of arriving the same day. You all were great last time. Thank you!

Date of experience: November 22, 2019
Brenda E.
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I ordered the candy gift set for a friend
November 22, 2019

I ordered the candy gift set for a friend. It was delivered when it was supposed to be and she was very pleased with it.

Date of experience: November 22, 2019
Paulette F.
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Everything went smoothly will definitely order again

Date of experience: November 22, 2019
Bob S.
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Him hbhhlhbiyunihykuj
November 22, 2019

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Date of experience: November 22, 2019
Victoria H.
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This is the 2nd time I've ordered and I must say
November 22, 2019

This is the 2nd time I've ordered and I must say - it will not happen again. I thought I would try you out a 2nd time and see if maybe it was just a one time thing but NOPE - very disappointed.

Date of experience: November 22, 2019
Cherry S.
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Ordering was easy and fast, hopefully no problems with delivery or product

Recipiants daughter said they were beautiful

Date of experience: November 22, 2019
C S.
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The arrangement looked very sparce and anemic compared to arrangements I
Have gotten from you in the past.

I was very disappointed this time.

Date of experience: November 22, 2019
Diana V.
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...
November 22, 2019

Date of experience: November 22, 2019
Kathleen V.
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Delivery was a perfect time and my grand daughter loved all the balloons... may become a yearly present... could have a more diverse option on stuffed toys... but great

Date of experience: November 22, 2019
Martha M.
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Your website is easy for me to use
November 22, 2019

Your website is easy for me to use. Prices are reasonable. I liked the many options of arrangements offered.

Date of experience: November 22, 2019
Susan Y.
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The flowers were sent to my Mom who is recovering from a broken leg. She is often quite critical so I was a bit nervous. Much to my delight, she said the flowers were beautiful and loved them. I will be back. Thank u.

Date of experience: November 22, 2019
George R.
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I don't think my 20% was added at the final payment
November 22, 2019

I don't think my 20% was added at the final payment.

Date of experience: November 22, 2019
Wendy K.
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The flowers were nothing like the picture on the site. I received a picture after arrival I was embarrassed. Then I did not get a response to my complaint - but received a refund for 4.60 which is 10% of what I paid. The flowers sent were not worth $40. A10% refund is insulting. I will never use your services and I will share the poor quality with others.

Date of experience: November 22, 2019
Susan T.
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This flower company has a varied selection of arrangements. Well worth the money.

Date of experience: November 22, 2019
Maria R.
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Great customer service 100% recommended Thank you
November 22, 2019

Great customer service 100% recommended Thank you

Date of experience: November 22, 2019
James V.
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I needed to speak with Customer Service
November 22, 2019

I needed to speak with Customer Service. The representative was understanding and very helpful.

Date of experience: November 22, 2019