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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sandra p.
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Hopefully what is ordered is what I purchased
December 4, 2019

Hopefully what is ordered is what I purchased. It's very iffy on orders such as this. Been burned too many times.as a follow up - I feel that exactly what I thought would happen - did. Why do you not send what is in the picture and if you can't - notify me so I can either approve or change my selection. The 10.00 gift card is of no use to me

Date of experience: December 3, 2019
Samantha Q.
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The flowers were absolutely stunning!
December 4, 2019

The flowers were absolutely stunning!

Date of experience: December 3, 2019
Billy O.
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Awesome products and very reasonable prices
December 4, 2019

Awesome products and very reasonable prices.

Date of experience: December 3, 2019
Janet E.
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Great website-great prices-highly recomend
December 3, 2019

Great website-great prices-highly recomend

Date of experience: December 3, 2019
Gale M.
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Quick and eqsy!
December 3, 2019

Quick and eqsy!

Date of experience: December 3, 2019
Veronica F.
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I assume the quality is good, it was delivered out of state, so I can't verify that. I did receive an email after it had been delivered to the funeral home. It was quick, same day delivery.

Date of experience: December 3, 2019
Edith K.
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Very happy with flower arrangement and service
December 3, 2019

Very happy with flower arrangement and service

Date of experience: December 3, 2019
Marilyn K.
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So far so good
December 3, 2019

So far so good. I needed an emergency order.

Date of experience: December 3, 2019
Pinky P.
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Awesum
December 3, 2019

Awesum

Date of experience: December 3, 2019
Chantay C.
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Very economical, user friendly and informative
December 3, 2019

Very economical, user friendly and informative.

Date of experience: December 3, 2019
South Carolina
1 review
0 helpful votes
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Rip off! Forced to upgrade purchase two levels to get desired shipping price and option, then an extra $14.00 handling charge was added at checkout! Don't use this site!

Date of experience: December 3, 2019
Roni R.
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Absolutely gorgeous!
December 3, 2019

Absolutely gorgeous!

Date of experience: December 3, 2019
Dana B.
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Simple to order, decent prices and selection
December 3, 2019

Simple to order, decent prices and selection. Great customer service. The delivery service kept me informed about the delivery upon arrival at the residence. The flowers were very nice and plentiful.

Date of experience: December 3, 2019
Tracy L.
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Excellent Online Floral Purchase
December 3, 2019

Excellent Online Floral Purchase

Date of experience: December 3, 2019
Deb Z.
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Substituted item was not as full as pictured, but pretty.

Date of experience: December 3, 2019
Mayra V.
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The flowers I ordered (Just for your love Deluxe) for a friend's wedding anniversary had an illustration that was not even close to the actual bouquet received from my friend. It looks totally different than the illustration in your website, definitely like a way cheaper bouquet than what I ordered. I have the picture, I am very disappointed.

Date of experience: December 3, 2019
Lew R.
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Everything was really nice until I saw that $15 "Service Handling" charge? Not cool to slip that on at the end!

Date of experience: December 3, 2019
Anderson M.
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It was very easy and loved the options
December 3, 2019

It was very easy and loved the options

Date of experience: December 3, 2019
Tracey C.
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Very easy & nice selections
December 3, 2019

Very easy & nice selections. Arrangement sent turned out to be really beautiful!

Date of experience: December 3, 2019
Gina F.
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The flowers were beautiful, but they did not match the description of what I paid for. Specifically there were ZERO pumpkins included in the arrangement. While beautiful, it was not what I ordered. This was the centerpiece for my father's Thanksgiving dinner that I could not attend. I picked this arrangement specifically for the pumpkins because I felt it truly brought the fall/Thanksgiving theme together. I was sadly disappointed that the arrangement was not what I ordered. This is not the first time the delivered arrangement hasn't matched what I picked out. I keep giving FromYouFlowers another chance, but I'm not sure I will in the future.

Date of experience: December 3, 2019