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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rebecca W.
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It was very pretty and beautiful
January 15, 2020

It was very pretty and beautiful

Date of experience: January 14, 2020
James L.
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Flowers were beautiful and delivered on time
January 15, 2020

Flowers were beautiful and delivered on time.

Date of experience: January 14, 2020
Kay Z.
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The flowers were left at the door and no one was home for 3 days so the flowers were old by the time the person came home. I live in Canada and arranged for flowers to be delivered in Florida and was not aware that the person would not be home, maybe it would be a good practice to call first to make sure someone will be able to receive the flowers.

Date of experience: January 14, 2020
Sabrina T.
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Total should come first before credit card info
January 15, 2020

Total should come first before credit card info

Date of experience: January 14, 2020
Tammy C.
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Followers receive matched picture from order
January 15, 2020

Followers receive matched picture from order

Date of experience: January 14, 2020
Kim K.
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The first delivery was wrong
January 15, 2020

The first delivery was wrong. Sent a little pine tree instead of the serene peace plant that I ordered. After a phone call to customer service(took a bit to s peak to a representative) reprensentative listened to my problem and said they would correct it by sending another Serene Peace Plant. The Peace Plant arrrived a few days later in excellent condition. They sent the correct plant after first sending the wrong one. They weren't perfect, but they did a Good job of taking care of it.

Date of experience: January 14, 2020
Marlene L.
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Shipping handling should be free and you added $2.99 for same day delivery and delivery is next day.

Date of experience: January 14, 2020
Chris V.
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The flowers looked beautiful, exactly what I expected

Date of experience: January 14, 2020
Denise O.
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Always good deals and so many pretty options to choose from! I don't ever need to look at other flower delivery services. They came from the best florist in town but the arrangement was called Color Me Purple and didn't have as many purple flowers as the sample. Beautiful none the less.

Date of experience: January 14, 2020
Liz H.
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Always enjoy the site
January 15, 2020

Always enjoy the site. Thank you for beautiful flowers

Date of experience: January 14, 2020
cheryl C.
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What i saw in pictures on your website is not what was delivered.

Flowers - ordered pink and got white and green
Basket most dissapointing i ordered healthy - cheese, salami and crackers and i got - junk food which the person receiving does not eat. Cookies, candy bar and jams.

Your website is misleading - what you order and see online is not what gets delivered.
I am a first time user of your company and not sure i will use this service in the future.

Your website offere unpredictable ordering of items.

Date of experience: January 14, 2020
Charmaine S.
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I was overall pleased with the order I placed for my sister, she was very happy!

Date of experience: January 14, 2020
Robyn V.
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The mason jar was clear not blue
January 15, 2020

The mason jar was clear not blue

Date of experience: January 14, 2020
Craig P.
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L
January 15, 2020

L

Date of experience: January 14, 2020
WILLIAM Q.
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Nice gift well presented
January 15, 2020

Nice gift well presented

Date of experience: January 14, 2020
Blunttart Z.
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Ordered the Winter Wonderland for my mother's 80th birthday. She says they are beautiful with Lillies and Blue Bells... Love the follow up from fromyouflowers.com

Date of experience: January 14, 2020
Jerita R.
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Plant was smaller than one indicated in the picture.

Date of experience: January 14, 2020
Pamela S.
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Beautiful site with reasonable prices
January 15, 2020

Beautiful site with reasonable prices. However, I paid extra for a Sunday delivery, and the plant was not delivered until Monday.

Date of experience: January 14, 2020
cynthia K.
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I sent this from outside the US
January 15, 2020

I sent this from outside the US. I'm crossing my fingers this was good.

Date of experience: January 14, 2020
Kelly G.
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Easy to use and same day availability is great!
January 14, 2020

Easy to use and same day availability is great!

Date of experience: January 14, 2020