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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Debra F.
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I'm happy with everything EXCEPT that I read the sentence wrong about the magazine add. I do NOT want a magazine! It should read to check the box if you want one not if you do not want one. Do NOT send any magazine subscriptions!

Date of experience: November 14, 2013
SueAnn K.
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The shipping was to high, but the main problems was the look of the arrangement. I was embarressed to have it at my uncle's funeral. I could have taken flowers and stuck them in an old brown basket for nothing, because that is what it looked like. Plus they were supposed to have american flags, and did not. I was just very upset about this. I called customer service and the rep I spoke to Jordon said well we can refund you 20%, I said no and to please let me speak to a suppervisor. Spoke with Debbie, and she said she was very very sorry and that she would credit 50% back to the card and send a $**.** gift card. That was appreciated,but still wont fix the comments that people made about the arrangement, that is what was embarrasing. Thank you for your time.

Date of experience: November 14, 2013
LOVE F.
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GOOD WEBSITE, GREAT PRICES
November 14, 2013

GOOD WEBSITE, GREAT PRICES

Date of experience: November 14, 2013
ANA B.
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Very disappointed, my mother never received the flower, but no one bother to call me or your representative to inform us that they were lost, which it doesn't make sense, I had to call to find out what happen, I did cancel my order since the delivery was not going to happen til the next day, it missed the purpose why I was sending flower, I was upset and disappointed and regret choosing your website.

Date of experience: November 14, 2013
Jan B.
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Thanks for a speedy delivery
November 14, 2013

Thanks for a speedy delivery.

Date of experience: November 14, 2013
Jordan B.
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Ordered an arrangement to congratulate a coworker on her new baby boy. I requested same day delivery around 11am and she received the flowers in four hours. EXCELLENT SERVICE!

Date of experience: November 14, 2013
J M.
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I paid extra for the flowers to be delivered by noon yesterday. They were not delivered until around 4:30 p.m. Please refund the extra amount I paid for expedited delivery.

Date of experience: November 14, 2013
mangha T.
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The handing service fees need to exposed at the beginning or be included in the price or delivery fees. I was not planning on paying any extra $**.** until at the end of check out when I see that as handling/services.

Date of experience: November 14, 2013
BW W.
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I ordered predominately sunflowers with contrasting purple iris. The delivery was one sunflower with multiple, cheap mixed flowers. Totally not what I ordered or paid for.

Date of experience: November 14, 2013
Sandi U.
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Fairly easy to use
November 14, 2013

Fairly easy to use

Date of experience: November 14, 2013
Ryan B.
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Flowers were not delivered due to issues with the local florist, I got a call from fromyouflowers and had same day delivery fee refunded

Date of experience: November 13, 2013
Susan S.
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Easy & delightful web site!
November 14, 2013

Easy & delightful web site!

Date of experience: November 13, 2013
Linda B.
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Good experience
November 14, 2013

Good experience

Date of experience: November 13, 2013
Bellalith O.
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The flowers could of been a little more lively maybe but other then that i loved shopping you guys :)

Date of experience: November 13, 2013
Judy P.
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Very easy to place order
November 14, 2013

Very easy to place order. I didn't receive the order personally but was advised it was delivered. I have not heard from the person that I sent the flowers to, so can't tell you how the flowers were. I will let you know.

Date of experience: November 13, 2013
Stan G.
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Quick and easy and saved a bunch of money and time
November 14, 2013

Quick and easy and saved a bunch of money and time. Great Thanks!

Date of experience: November 13, 2013
Aryn D.
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Very good experience, but shipping is very expensive and do not like that you cannot use the 15 dollar card with the online offer of 15% off- the special gift should be able to be used with the special online offer

Date of experience: November 13, 2013
David R.
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The site is slow and there is not enough pink roses on the site

Date of experience: November 13, 2013
Verna L.
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You have made long distance surprises wonderful with your free shipping!

Date of experience: November 13, 2013
Maggie R.
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The price I picked was the regular **.** but when I got to the check out screen it said **.** and I could not go back to the beginning to see why it changed. There was no edit for the order, just for the delivery and billing information.

Date of experience: November 13, 2013