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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nabeel A.
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Great and quick online service...
December 28, 2013

Great and quick online service... Easy to use and very intuitive... Thanks!

Date of experience: December 28, 2013
Marilyn S.
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I thought the arranged was very small for almost paying $** for it. Other than that, it was very pretty.

Date of experience: December 28, 2013
rhianna w.
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Awesome
December 28, 2013

Awesome

Date of experience: December 28, 2013
elizabeth s.
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I think that the shipping is a little over the top
December 28, 2013

I think that the shipping is a little over the top

Date of experience: December 28, 2013
Connor H.
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Thank you for this website
December 28, 2013

Thank you for this website. I know nothing about ordering flowers or anything and you took the work out of it. Enjoy my money, ya earned it!

Date of experience: December 28, 2013
Jan X.
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Took several trys to get the gift voucher to be accepted.
I ordered purple roses for a specific reason but got red-yellow instead - too bad!

Date of experience: December 28, 2013
mickey c.
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The ease of ordering was good
December 28, 2013

The ease of ordering was good. The level of customer service with FromYouFlowers was good. The issue was with the product. The floral arrangement I chose and the one that showed up were drastically different. It was roughly half the size of what I paid for and the actual flowers varied. This issue has already been resolved in the form of a gift certificate and a partial refund, but I am not certain I would use any 3rd party service to have flowers delivered at all after this experience.

Date of experience: December 28, 2013
Joli C.
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Good except I thought the price was different(less) then what it said at the end so I had to go back and it was, finally gave up and just ordered them anyway.

Date of experience: December 28, 2013
MarioBros Z.
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Sent as a birthday gift for my nephew
December 28, 2013

Sent as a birthday gift for my nephew. He was ecstatic and jubilant with the gift!

Date of experience: December 27, 2013
Archana H.
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First time ordering from this company...
December 28, 2013

First time ordering from this company...overall great service!

Date of experience: December 27, 2013
Carla C.
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I saw the basket on the website and read the reviews. The reviews said that it was the nicest basket out there. Thought I would give it a try. Anxious to find out if my future brother-in-law likes it.

Date of experience: December 27, 2013
ScottLee C.
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Everything was nice except that the **.** fee for service and handling did not appear until the very last screen, after I put all my details in. Would be nice to know that beforehand. Otherwise, this was a top notch experience. The delivery was late because no one was home for the first attempted deliveries. I was called and emailed a status update and the delivery did come through. The communication was very much appreciated.

Date of experience: December 27, 2013
Nancy B.
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No problems. No comment
December 28, 2013

No problems. No comment.

Date of experience: December 27, 2013
Lorelei S.
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Easy to navigate and pay
December 27, 2013

Easy to navigate and pay. Just wish you could get a summary of your purchase before the very last page. If you want to change your order, you have to go all the way back and start over.

Date of experience: December 27, 2013
brenda J.
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Excellent products
December 27, 2013

Excellent products. They kept me informed. Will definitely do business again

Date of experience: December 27, 2013
rachel c.
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Much cheaper and easier then ****flowers!
December 27, 2013

Much cheaper and easier then ****flowers!

Date of experience: December 27, 2013
Tina C.
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Thank you for making this easy
December 27, 2013

Thank you for making this easy. Paid for top of the line flowers, but thought they should have been fuller and better put together.

Date of experience: December 27, 2013
Blondine J.
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It was a easy, convenient service
December 27, 2013

It was a easy, convenient service. I really enjoyed shopping on this site.

Date of experience: December 27, 2013
Laurie B.
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Awesome service so far!
December 27, 2013

Awesome service so far! Hope the flowers are just as good!

Date of experience: December 27, 2013
Nanette J.
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Would be nice if you included the "service/handling" fee with the cost of the flowers! Bit more than i could do, but made it work

Date of experience: December 27, 2013