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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Was able to take advantage of free delivery. Hope the flowers are attractive
My sister received flowers and said they were beautiful
The only thing that did not impress me was your $**.** fee, I think that is quite a bit.
Why are the handling costs so high? They seem very expensive.
After hearing the description of the flowers from the recipient, it sounded nothing like the bouquet I ordered. I realize that substitutions had to be made, but I really liked the look and the uniqueness of the bouquet I chose; it fit the recipient's likes too. I guess overall I'm just disappointed. Still, I am happy the flowers were delivered on the same day I ordered them.
Easy and a lot of options
It was fast, easy, and less expensive. I paid for express delivery and was very disappointed that the flowers were not delivery at the time specified. They did however deliver same day just not within the time frame I paid for. But they were kind enough to reimburse me that additional cost I paid. I am satisfied.
Arrangement selected was not available locally and the replacement arrangement was not very good. The flowers were in less than good condition adding the colors were not close enough.
From You Flowers.com has a large inventory from which to choose. I like the fact that they use local florists to fill orders. There have been several times in which I needed flowers delivered quickly and From You Flowers.com has come through every time.
Good service, quick delivery
I placed the order at approximately noon for same day delivery. They arrived perfectly for when the birthday girl arrived home from school.
Thank You!
Excellent experience
Awesome service..
Unfortunately the flowers delivered were nothing like the display picture colors, design or style that I ordered :(, however the online order process was quick and efficient and quality flowers were delivered on time to the right address
Awesome! The site was easy to navigate, there were no hidden fees, and the delivery was free for the next day! I will certainly use them again. The potted plant with live flowers was beautiful! The recipients were thrilled.
I am totally disappointed delivered a day late, the delivery service poorly handled it, the customer service people poorly handled the issue and I will never use this service again. I have been in communication with the customer services people and they have only assisted in convincing me this service is the worse one yet. Thank you.
Globally the service is perfect, the only "but" is the price, it could be a nit cheaper I would say. But thank you so much and keep up with the good work.
They were exactly what I wanted and were very reasonably priced.
All I can say is that I ordered Same Day Delivery at 1:30PM (you are suppose to submit Same Day orders before 3PM) for my friend's birthday and fromyouflowers.com did not come through for me. My friend got the delivery late the next day.
Customer services reps called me and left me a message at 5:15PM on the day the gift was supposed to be delivered to tell me they could not come through with the order. They did offer to send an apology letter to my recipient, I'm not sure if she got it. The represetative gave me the generic toll number to call back, no extention, so when I called back I spoke with someone different. The company did not refund the additional delivery charges or try to remedy the situation in any other way besides the apology letter. The representative I spoke with was courteous enough, but far from helpful and I could tell she was annoyed when I asked her questions (mainly because it was hard for me to hear her).
I would not trust them for Same Day Deliveries.
Personally, I will not be using them again.
The flowers were beautiful, I will say they looked somewhat like the picture online but there was definitely some variation.either way my wife loved them and the price was good and fast.
1/7/14
The experience so far was great! I will make my final decision about coming back after the order is delivered.
1/8/14
For the extra fee to guaranteed delivery on the requested date, my order was delivered on time and as expected. The arrangements of plants are beautiful! I will definitely come back for future orders.
Tommy
Love the same day delivery.
The delivery-person contacted me to state that the flowers were dropped off. I felt very confidence and reassured by this call; I knew that my partner would receive this as a great surprise on her birthday. I thought that same-day delivery would be difficult, but fromyouflowers.com made this so simple and easy that I highly recommend them for all my future flower-gift issues.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members