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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Web page very easy to follow when ordering
This was an order for a member of our church that turned 93 years old. He was real thrilled with the basket and him and his wife are really enjoying it.
Great experience---lots of variety to choose from on the website, great prices, and easy to navigate website!
Easy to use and no delivery charge. My Mother was thrilled and said the flowers are beautiful. I'm a customer from now on.
So far, it has been great. Keep up the good work.
Hopefully I have found a new florist.
They were shipped to my sister and she said they were pretty.
Pricing for actual bouquets/gifts isn't bad, but the 'handling' fees are pretty excessive. The only thing that makes it worth it is same-day delivery. I use other services when I don't need same-day delivery, and they are much cheaper overall because of lesser 'handling' fees.
ADDITION FOLLOWING DELIVERY: Order was not delivered on scheduled date and time due to 'weather', which I found odd considering the mail, FedEx, UPS, etc were running as normal.
Flowers did not look like picture.different color roses and added daisys instead of flowers in original order
I picked the flowers where the bouquet was up to the florist. My cousin said they were absolutely beautiful and the vase came hand painted. I ordered them for that day delivery but unfortunately the local florist wasn't able to get them delivered so customer service called me, apologized and offered to send a letter with the flowers apologizing for being late. Everyone was professional and very friendly. I was extremely pleased with my experience.
BEWARE! Photographs on this website are MISLEADING! Deluxe version is always shown and you cannot click on a standard photo. Pricing is unrealistic, as from you flowers keeps the service fee and does not pass anything along to the florist for delivery--the florist must take their delivery fee out of the price of your bouquet! So now you have not only paid these people to send your order to a florist--which you can do yourself using the florist's website--but you have been misled by their photos and promises of greatness. Google Florist and the town you want to send to--get a REAL FLORIST to deliver your flowers!
The gift basket was not what was expect. It would seem minimal thought went into items selected. I understand florist/vendors in other locations can have a different interpretation of what is acceptable. However, did contact customer service and spoke with Doug who offered helpful solutions.
The order was delivered to a school so their day ends at 3:00. I paid for expedited shipping to have them delivered by noon. Fortunately, they were delivered before 3:00.
The flowers were very beautiful for the two florist-designed arrangements I ordered. Both recipients were impressed with the presentation, and they were on time. Thanks so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members