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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Had an issue when ordering and was able to contact a representative quickly. She was very helpful and knowledgeable when giving me the info I needed to solve my problem.
What I ordered did not appear to be the same order once received in person. The presentation of the flowers did not match the presentation of the picture online. Not so sure I am happy with this order.
The arrangement was beautiful, the customer service was great, I paid the extra fee to have them delivered in the morning and both orders were delivered in the afternoon. I would use them again, without the hopes of getting the flowers delivered in the morning.
The only complaint I have is the **.** additional charge. I think that is a ridiculous charge.
Every single review on their site is GLOWING, too funny. I can't say that I was disappointed with the quality of their product because I didn't get that far in the ordering process, thankfully. They advertise a price and when you go to checkout after entering all of your financial information, the price is much higher. I called customer service and an extremely rude rep had the nerve to tell me that I should read all the fine print on their website before calling to complain! Geeze, really? Read the fine print just to order a fricking bouquet of flowers? This company obviously uses very deceptive practices and by reading the other reviews here and elsewhere, I'm glad I didn't order because I'm quite sure the delivered product would have been VERY SUB PAR.
You had some more interesting selections.
The balloons and bears went to twins who are resident students at the Kentucky school for the blind. The arrived quickly and were enjoyed.
VERY EASY TO ORDER
The extra charges at the end came as a surprise. It would be nice if the advertised price was real. This is why I would hesitate to shop here in the future and will check other sites first.
I think your shipping costs are outrageous! Please consider changing them.
Fast service with great pricing
Quick simple and loved the discount. Although the price is a bit steep totally worth it. The flowers were beautiful.
You should show the handling fee earlier in the checkout process.
Flowers were exactly what I ordered, but no red vase like the photo...just a clear glass vase. :(
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members