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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nathan H.
0 reviews
0 helpful votes
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It was pretty straight forward with ordering pretty simple for my first time, I just wish I could've saw exactly what type of flowers I was getting with the florist pick option

Date of experience: February 14, 2014
Romel C.
0 reviews
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It was excellent
February 15, 2014

It was excellent. The discount is awesome.

Date of experience: February 14, 2014
Luis S.
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Easy and fast experience
February 15, 2014

Easy and fast experience

Date of experience: February 14, 2014
Fabian W.
0 reviews
0 helpful votes
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It was easy to find what I wanted, it was great!
February 15, 2014

It was easy to find what I wanted, it was great!

Date of experience: February 14, 2014
Colorado
1 review
1 helpful vote
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I ordered flowers a week in advanced to be delivered on Valantines day. It was to be delivered between 9am - 6pm. It is now 8pm and I still have not received the flowers. NEVER USE THIS SITE!

Date of experience: February 14, 2014
Michigan
1 review
2 helpful votes
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They promised delivery on valentine day. No delivery. No one answered the phone or responded to email. This site is a scam

Date of experience: February 14, 2014
AB D.
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I prefer a local delivery and not UPS delivered
February 15, 2014

I prefer a local delivery and not UPS delivered.

Box was damaged during shipping, which is what typically happens with UPS.

Flowers were average and were wilting a bit.

Won't do business with you again.

Date of experience: February 14, 2014
nik P.
0 reviews
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She loved them!
February 15, 2014

She loved them!

Date of experience: February 14, 2014
Kansas
1 review
2 helpful votes
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DON'T ORDER FORM THIS WEBSITE! I placed the order on the 02/12 to be delivered on 02/14 on VD and I got a message that the flowers would be there on the 02/15 the day after vd...! When I asked for refund they told that "that's not gonna happen.". TERRIBLE CUSTOMER SERVICE. TERRIBLE COMPANY. STAY AWAY!

Date of experience: February 14, 2014
New York
1 review
1 helpful vote
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I ordered a two dozen rose arrangement in an upgraded vase, but what I received, or instead what my wife received was one dozen in a plain vase. I called to complain, n all the lady said they could do is a twenty dollar gift certificate, and 10 bucks credited to my paypal for the upgraded vase. Really? 30 bucks off a $105 dollar order? I am debating if I feel like getting paypal involved. I make in the upper six figure income, and the money is not as important as the lack of quality(there wasn't even any filler in the dozen they did send. Anyway, anyone who uses them after reading the reviews, deserves what they get. I was an idiot who didn't believe I would need to read reviews before ordering friggin flowers

Date of experience: February 14, 2014
Michael B.
0 reviews
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February 15, 2014

Date of experience: February 14, 2014
Bob S.
0 reviews
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February 15, 2014

Date of experience: February 14, 2014
Illinois
2 reviews
4 helpful votes
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I just got off the phone with these $#*!s! I had placed an order for guaranteed delivery before noon. It's 4:50 in the afternoon now and so i called them. They told me that they have no record that the order was placed! Are you $#*!ing kidding me? Im looking right at my bank statements on y lap top as im talking to them and they had charged my card $155.98 on Feb 10th. The manager was rude, offered no apology and told me I was on my own. I called my bank and told them about it. They said so far today, they had received 351 complaints about this company and its fraudulent charges without delivering flowers. STAY AWAY FROM THESE $#*!S! THEY WILL STEAL YOUR MONEY AND NOT CARE!

Date of experience: February 14, 2014
Chavez K.
0 reviews
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Had to go through the ordering process up to entering my credit card info multiple times because my discount wasn't being applied. I wish I could see the final total before entering my information so I could have saved some time. Finally got it to apply after 30 minutes.

Date of experience: February 14, 2014
Andy Z.
0 reviews
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Did not allow me to use bf2 code from my work
February 14, 2014

Did not allow me to use bf2 code from my work.

Date of experience: February 14, 2014
Stephen M.
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February 14, 2014

Date of experience: February 14, 2014
Joe L.
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February 14, 2014

Date of experience: February 14, 2014
Rick R.
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Not what was expected
February 14, 2014

Not what was expected. Very small for price paid

Date of experience: February 14, 2014
Rebecca I.
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Once I was able to get this order through, it was fine. Thanks for getting back to me so quickly with help.
The flowers did arrive on time, despite the horrible snowy weather. They were beautiful.

Date of experience: February 14, 2014
dewey m.
0 reviews
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Great prices and selections
February 14, 2014

Great prices and selections. Shipping costs are too high and one(1) order did not arrive on the date requested(bad weather).

Date of experience: February 14, 2014