On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Alright, Prices a bit high, especially the shipping charges
I like being able to see the merchandise. The website was easy to work with. No issue.
Just echoing several peoples experiences. Ordered flowers for Valentine's Day several days in advance and still have not received them 3 days afterwards. Plenty of apologetic emails saying "they're looking into it" and "we'll deliver them tomorrow with an apology note, or we can call them and apologise directly with your permission"
Yeah right
SO FAR, IT IS OK. AFTER THE DELIVERY AND IF NO SURPRISE THEN SHALL WRITE MORE.
The delivery was perfect and my relatives were very happy to receive the surprise gift sent by me. They also liked the shop from where the gift basket was delivered. We are very thankful for the same and hope to use your services always. Thanks again.
Smooth
Good Experience. Corporate discount didn't seem to make a difference though. Still a good price compared to other online flower sites. Plenty of room on personalized message card which was another reason I chose your site.
Way better prices than other sites and found something for co workers!
Why so much service charge? Treat your customers better you will get repeat business
I've always loved using this site. Always perfect service.
Flowers could have been a little less droopy looking.
Order placing quick and easy, flowers where not exactly as pictured.
Horrible customer service. They dont follow thru with there very basic 100% satisfaction guarantee. FYF guarantee. I wanted them to replace the poor flowers I received per there statement not even a refund. They saiid they wouldnt even though the site says no matter what they would. I would not buy from them.
It was very easy to order online.
I was very pleased with the flowers and the quick delivery despite the snow storm that had taken place. Great job UPS. My wife loved the total package, excellent job. I will order again. TF
Warning dont use this company. Order flowers two weeks in advance for my wife never arrive. Call them atleast 6 time each time i was told they would call me back in hour but they never did. After being on hold for 30min they said they will have it delivey the next day the day vafter valentine day. I will never use them again
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members