Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Andrew Y.
0 reviews
0 helpful votes
Follow Andrew Y.
Unfollow Andrew Y.
Share Review
Report Review

...
February 19, 2014

Date of experience: February 19, 2014
Russell N.
0 reviews
0 helpful votes
Follow Russell N.
Unfollow Russell N.
Share Review
Report Review

The flowers that were delivered were very different flowers from the ones photographed on your website. I did buy a regular sized bouquet but I still expected the same flowers and color scheme, just a smaller sized arrangement.

Date of experience: February 19, 2014
Melissa I.
0 reviews
0 helpful votes
Follow Melissa I.
Unfollow Melissa I.
Share Review
Report Review

Quick and lots to choose from
February 19, 2014

Quick and lots to choose from

Date of experience: February 19, 2014
Roushatta D.
0 reviews
0 helpful votes
Follow Roushatta D.
Unfollow Roushatta D.
Share Review
Report Review

I love the ease of the site!
February 19, 2014

I love the ease of the site!

Date of experience: February 19, 2014
khebert U.
0 reviews
0 helpful votes
Follow khebert U.
Unfollow khebert U.
Share Review
Report Review

My mother-in-law loved them!
February 19, 2014

My mother-in-law loved them! They were delivered the same day, as requested. I will definitely be ordering from them again!

Date of experience: February 19, 2014
GB
1 review
0 helpful votes
Follow Jocelyn D.
Unfollow Jocelyn D.
Share Review
Report Review

DO NOT use this company
February 19, 2014

DO NOT use this company. My experience using them was great before this- I was a frequent customer and supporter of them but apparently that means nothing. I live 6000 miles away from my parents and lost my job on Christmas Day. But my parents' anniversary was on the 17th of February so I wanted to use what little money I have to send them flowers. I placed the order 3 weeks ago with the last of my pay but the flowers never showed up! To make matters worse when I called my parents to wish them a happy anniversary and to see if they liked their surprise flowers, the surprise was ruined.

All I got off this uncaring company was an "oops sorry, we'll send the tomorrow" email.

Way to kick me when I'm down, guys, and to make being away from my family even harder.

Date of experience: February 19, 2014
Alice B.
0 reviews
0 helpful votes
Follow Alice B.
Unfollow Alice B.
Share Review
Report Review

Great flowers
February 19, 2014

Great flowers

Date of experience: February 18, 2014
Ed P.
0 reviews
0 helpful votes
Follow Ed P.
Unfollow Ed P.
Share Review
Report Review

I did not appreciate the hidden fees for processing
February 19, 2014

I did not appreciate the hidden fees for processing

Date of experience: February 18, 2014
Washington
1 review
0 helpful votes
Follow hazel v.
Unfollow hazel v.
Share Review
Report Review

So it was my mom's birthday today. February the 18th
I place an order for the expensive $70 bouquet. So called
"Premium" which looks big on their website. Errr!
I thought! I get to my mom's after work. & see a
Small bouquet of flowers which looks nothing like what they
Advertise I'm pissed I paid 70 for the best bouquet
They have. I call them up. They tell me they delivered the
Correct bouquet. Bla bla bla I'm telling them that's not what
I paid for. They offered to refund 15% back which is $8 because I saved "$12"
I told them I don't want my money back. I want what
I paid for. If I would of known the premium bouquet was
Going to be smaller then a milk gallon. I would
Of gone to frys or walmart and spent 70 for something waaay
Bigger and some! This company doesn't deliver what
They advertise. I should of trusted the bad reviews.
Never did I think this would be me. Writing a bad review.
Don't waist your money. I even broke down crying
Because I wanted my mom to feel special and instead she recieved
A normal $#*! bouquet

Date of experience: February 18, 2014
Rusty I.
0 reviews
0 helpful votes
Follow Rusty I.
Unfollow Rusty I.
Share Review
Report Review

While the products themselves were great, the delivery time was awful.! One day delivery it was NOT! One item was a birthday gift and while ordered several days before and advertised as one day delivery, it arrived a day AFTER the birthday. This was very disappointing. Other items were ordered for Valentine's Day arrived several days AFTER. So one day delivery these orders were NOT!

Date of experience: February 18, 2014
Illinois
1 review
0 helpful votes
Follow joe h.
Unfollow joe h.
Share Review
Report Review

I wish I would have done my research before ordering from these crooks. I wanted to surprise my wife with our wedding flowers in her new apartment as she took a temporary relocation. The florist they used delivered the flowers to the wrong place and when the flowers finally correctly delivered the next day, they had swapped out alstroemerias for daisies and used a much cheaper vase than advertised. I had to ask 3 different people for the FYF 100% satisfaction guarantee before someone agreed to process it. Time will tell if I actually get my refund. AVOID THIS COMPANY!

Date of experience: February 18, 2014
Logan K.
0 reviews
0 helpful votes
Follow Logan K.
Unfollow Logan K.
Share Review
Report Review

The flowers were just missing the flower food that you usually get with fresh cut flowers. Otherwise they were wonderful. Fast delivery! I would order from here again.

Date of experience: February 18, 2014
Sam F.
0 reviews
0 helpful votes
Follow Sam F.
Unfollow Sam F.
Share Review
Report Review

Very easy, just pray the flowers are as nice!
February 18, 2014

Very easy, just pray the flowers are as nice!

Date of experience: February 18, 2014
Florida
1 review
1 helpful vote
Follow believe t.
Unfollow believe t.
Share Review
Report Review

Finally the package get delivered on Monday afternoon which suppose to get deliver on Friday 14th afternoon. After all these exchange email communication, its seem to hard to make you guys believe that there is a Big problem in your delivery system.
The package didn't arrived on time and when the package arrived it was useless. All the flowers were dead and couldn't resolve the purpose of putting an order online before 2 days and paying high price to get it deliver on time.

Unfortunately, you get your money for this order but i can assure you that this was my last order from your organization. It wasn't pleasant doing business with the people like you who don't understand the value of their product.

Date of experience: February 18, 2014
Willie N.
0 reviews
0 helpful votes
Follow Willie N.
Unfollow Willie N.
Share Review
Report Review

...
February 18, 2014

Date of experience: February 18, 2014
lucas T.
0 reviews
0 helpful votes
Follow lucas T.
Unfollow lucas T.
Share Review
Report Review

Charge to much delivery I preordered three days prior for the day before valentines day and the girlfriend received them almost six days later after the order. And when she recieved them they were without water for so long that they were wilted and dying. But I did call customer service and they resent me another order for my inconvenience and now I wait to see how long it takes t his time.

Date of experience: February 17, 2014
kathy J.
0 reviews
0 helpful votes
Follow kathy J.
Unfollow kathy J.
Share Review
Report Review

GREAT PRICES WISH I HAD FOUND IT FIRST I ALREADY ORDERED FOUR OTHERS BUT I NEED MORE

Date of experience: February 17, 2014
carmen Y.
0 reviews
0 helpful votes
Follow carmen Y.
Unfollow carmen Y.
Share Review
Report Review

I didn't like the "surprise" shipping charge...
February 18, 2014

I didn't like the "surprise" shipping charge at the end.

Date of experience: February 17, 2014
Maryland
1 review
1 helpful vote
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

I ordered two dozen roses and a vase for Valentines Day, They did not come from a florist but were in a box mailed to my girlfriend. I complained and they said I should read the small print. Maybe they are right, but for the money, I could have gotten two dozen and a vase from Safeway for about $50.00, which is about 1/2 of the cost that was charged to me.

Date of experience: February 17, 2014
Barbara J.
0 reviews
0 helpful votes
Follow Barbara J.
Unfollow Barbara J.
Share Review
Report Review

...
February 17, 2014

Date of experience: February 17, 2014