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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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suzanne F.
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Perfect
March 9, 2020

Perfect

Date of experience: March 9, 2020
Lynda D.
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Nice selection
March 9, 2020

Nice selection. The person who received the order was pleased with them. I was a bit disappointed that the flowers were unopened. Part of the pleasure of receiving a bouquet is seeing the beautiful colors.
Your site is somewhat confusing to operate, but It did function properly.
Thank you for providing the service.

Date of experience: March 9, 2020
Melissa V.
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Good service
March 9, 2020

Good service. Fast delivery. Great product.

Date of experience: March 9, 2020
Pavel O.
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The website doesn't keep shopping cart for different tabs, next day delivery filter gets cleared.

Service and handling fees, as well as additional hidden charges, are too high.

Date of experience: March 9, 2020
Annette A.
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Variety of baskets available and same day delivery made shopping easy. Thank you

Date of experience: March 9, 2020
Ann Y.
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I love your site and use it all the time!
March 9, 2020

I love your site and use it all the time! Very quick, great choices and good prices!

Date of experience: March 9, 2020
Karen J.
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I liked it until the $14.99 handling fee
March 9, 2020

I liked it until the $14.99 handling fee. I thought it was great on the prices, really competitive & better variety then the other websites I'd checked out today. But... higher on the handling which was not disclosed until after I'd entered my credit card info so... after all the search and time is the only reason I went ahead and proceeded with the order. Hope the flowers for my dear friend are worth it.

Date of experience: March 9, 2020
Karen M.
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I would not choose to order from this site again. The site was easy to shop but does not give delivery times. The tracker never changes until your flowers have been delivered so I had no idea if they were going to be delivered or when. Then when the bouquet was delivered it was pitifully small and looked nothing like what I picked. There were very few flowers, it was a lot of greenery.

Date of experience: March 9, 2020
Barbara S.
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Easy, only suggestion is on the delivery page add a box for additional delivery directions for difficult to locate addresses.

Date of experience: March 9, 2020
ELIZABETH K.
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Discount taken away by handling fee
March 9, 2020

Discount taken away by handling fee

Date of experience: March 9, 2020
Judyanne P.
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Quick and exceptionally easy!
March 9, 2020

Quick and exceptionally easy!

Date of experience: March 9, 2020
yvonne h.
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It was good until the handling and service charge showed up unexpectedly making my purchase more than I wanted to spend. Almost cancelled my order then and there.

I thought I was buying a vase with the picture printed on it, not a picture to put in a glass vase. Very disappointed.

Date of experience: March 9, 2020
Suzann S.
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Easy!
March 9, 2020

Easy! You

Date of experience: March 8, 2020
D D.
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Extra fees seem excessive
March 9, 2020

Extra fees seem excessive. Flowers were nice but did not look much like the photo on the website in size and color..

Date of experience: March 8, 2020
Linda A.
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I'm hoping this order is better than my last
March 9, 2020

I'm hoping this order is better than my last. My last order was not delivered on time. Thought I would try one more time

Date of experience: March 8, 2020
Carkinda H.
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Great experience!
March 9, 2020

Great experience! Fast delivery! I will use your services again.

Date of experience: March 8, 2020
Dee C.
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Ordered Saturday for Sunday service
March 9, 2020

Ordered Saturday for Sunday service. It was delivered on time.

What I am not happy about was the choice of flowers substituted.

The cross was supposed to be pure white flowers with a dramatic center of orchids and long twigs that extended beyond the edges. Very zen, Japanese and exotic in design.

What was used instead were white daisies with prominent lime green centers.
The flowers in the middle weren't orchids with a dramatic twig but were a few red roses filled in with a large red bow. Some red berries were mixed in.

This was not remotely was I was expecting. The look went from zen to no name. The red bow scrunched into the center was filler and cheap. Did they not have ANY orchids?

I upgraded to premium and it was large. But not what was expected. Sad.

Date of experience: March 8, 2020
Flower c.
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The gift was delivered on time and I was notified when the delivery was made.

Date of experience: March 8, 2020
Grammy D.
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Used many times and happy
March 9, 2020

Used many times and happy

Date of experience: March 8, 2020
M W.
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Lovely selection and very reasonable prices as well. In addition, the vase was adorable.

Date of experience: March 8, 2020