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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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KATHLEEN W.
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GOOD SELECTION
March 13, 2020

GOOD SELECTION. USER FRIENDLY. REASONABLE PRICES. SAME DAY DELIVERY.

Date of experience: March 13, 2020
Phyllis B.
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The customer service was Awesome
March 13, 2020

The customer service was Awesome.

Date of experience: March 13, 2020
Heather H.
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Ordering was simple and efficient
March 13, 2020

Ordering was simple and efficient. Flowers were delivered on time and were beautiful. Delivery charge was a bit expensive.

Date of experience: March 13, 2020
Sara J.
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I had to change the delivery address, which they told me was fine. But then they didn't send the flowers to the correct address. They could have called me or the recipient to clarify the address but instead they took it to the original address. And they didn't deliver them until 5:30 at night. I also don't feel like the quality was what I paid for.

Date of experience: March 13, 2020
Joyce K.
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When I talked to my sister and she told me the flowers that were in the bouquet, I was rather surprised because that is not the picture presented when I ordered. I was hoping for longer lasting flowers, but happy she got color (tulips and roses) in her bouquet. She was wondering what the purple flowers were. I had thought about a plant instead but those did not have enough color to suit me for this occasion.

Date of experience: March 13, 2020
Charity B.
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This is the deluxe basket I ordered and received an awful little basket. Highly disappointing.

Date of experience: March 13, 2020
Shayla m.
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...
March 13, 2020

Date of experience: March 13, 2020
T M.
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I originally wanted these delivered on Wednesday (selecting same day delivery item) and I received an email afterwards stating that due to the remoteness of the area, they couldn't find a florist to deliver and I needed to select another set; different then the original, and it could be delivered the next day. I wanted these flowers delivered on Wednesday because of a death in the family and was very disappointed when this delivery could not be made. I have used this website in the past and was most pleased but this experience was terribly disappointing!

Date of experience: March 13, 2020
Bean L.
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Fast same day delivery!
March 13, 2020

Fast same day delivery!

Date of experience: March 12, 2020
Jeanie B.
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Pictures are wonderful and prices seem very fair. Thank you.

Date of experience: March 12, 2020
Isabel M.
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For being a first time buyer not bad will probably order again in the future

Date of experience: March 12, 2020
Sandi M.
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Did not see but recipient was happy
March 13, 2020

Did not see but recipient was happy.

Date of experience: March 12, 2020
John R.
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No complaints, I was informed that I would get my order before 5 PM and I did. So thanks!

Date of experience: March 12, 2020
Charlie Q.
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OE was easy even on a iPad mini
March 13, 2020

OE was easy even on a iPad mini. Will I return? Depends on the feedback I get after the delivery. Everything happened just as it should. Very satisfied from beginning to end.

Date of experience: March 12, 2020
Vicki M.
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Fast and easy
March 13, 2020

Fast and easy. Saved information made for an efficient transaction. Thanks for the $15 discount!

Date of experience: March 12, 2020
Denise D.
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Get my flowers there on time please
March 13, 2020

Get my flowers there on time please

Date of experience: March 12, 2020
Susan C.
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Such an easy and economic way to let the special people in your life know you are thinking about them

Date of experience: March 12, 2020
Tyler M.
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Don't like the surprise "handling" charge at the end of checkout

Date of experience: March 12, 2020
Norma W.
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The arrangement is beautiful!
March 13, 2020

The arrangement is beautiful!

Date of experience: March 12, 2020
Treasa G.
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Not enough character space for funeral home info

Date of experience: March 12, 2020