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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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linda b.
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May 15, 2014

Date of experience: May 15, 2014
Patti N.
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May 15, 2014

Date of experience: May 15, 2014
Joel H.
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May 15, 2014

Date of experience: May 15, 2014
Donna G.
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Well at first I thought this company was awesome. Then come to find out one of my daughters still had to wait an additional day for her flowers and I was charged $2.99 for same day delivery. I did get a $12 credit but it needs to be used within two weeks so really of no use to me. I should just get a $12 refund to my account that would really make me happy.

Date of experience: May 15, 2014
MIKE D.
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May 15, 2014

Date of experience: May 15, 2014
JOSE F.
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May 15, 2014

Date of experience: May 15, 2014
Darin D.
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Fast, quick, easy, & as advertised!
May 15, 2014

Fast, quick, easy, & as advertised! Great experience.

Date of experience: May 15, 2014
CHRISTINA G.
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PLACED AN ORDER FOR MOTHERS DAY AND THE BOUQUET SHE RECEIVED WAS MISSING THE MAIN FLOWER, NO REPLACEMENT FLOWER WAS ADDED. SO THIS TIME WE'LL SEE IF YOUR FLORIST DOES THE SAME THING OR IF THEY GET IT RIGHT THIS TIME.

Date of experience: May 15, 2014
Gail G.
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May 15, 2014

Date of experience: May 15, 2014
Seantae B.
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Prices are good but the delivery option should be free

Date of experience: May 15, 2014
FRED S.
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May 15, 2014

Date of experience: May 14, 2014
Wendy D.
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I just called to see if they had been delivered since I couldn't get the website to work to track them.

Date of experience: May 14, 2014
Travis S.
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May 15, 2014

Date of experience: May 14, 2014
Danielle U.
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The flowers didn't look like the picture, but were still pretty.

Date of experience: May 14, 2014
francesca Z.
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Although I haven't seen them myself, my daughter loved the flowers! From you flowers has never let me down.

Date of experience: May 14, 2014
Angelica C.
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It was a little pricey, but not near as pricey as similar flowers from other websites. My grandmother loved her flowers for Mother's Day.

Date of experience: May 13, 2014
Ellie A.
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May 14, 2014

Date of experience: May 13, 2014
Missouri
2 reviews
3 helpful votes
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I ordered flowers on Thursday to be delivered to my Mom on Friday for Mother's Day. I got a call from the company saying that the flowers would not be able to be delivered until Monday, but that they would upgrade my order, send an apology note to my Mom, and gave a $15.00 gift certificate. Fine. The flowers did not arrive on Monday either, I tried several times to call the number for customer service and was put on hold each time for awhile, then got a recording saying the call volume was unusually high and to visit the website, then got hung up on. Today is Tuesday as of right now my Mom still has not received her flowers. I was finally able to reach someone. She told me she did not know why they said the flowers would be delivered Monday that they wouldn't be able to have them delivered until today. Then she asked me did I want the delivered today, well yeah! Supposedly they will be delivered to my mom within the hour and I will receive a confirmation call. After seeing the reviews on here, I am not so sure. I wish I had read the reviews on this sight before ordering from them, I have not seen one good review yet. Lesson learned, from now I think I will check reviews before I order from a sight that is new to me.

Date of experience: May 13, 2014
tammy y.
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Great service, thank you for the free shipping. Brought me back to the site to place the order.

Date of experience: May 12, 2014
Illinois
1 review
1 helpful vote
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I ordered flowers for my mom for mother's day and they were never delivered! The company was unable to locate a florist, instead scheduled a delivery on Saturday. Once again, flowers were never deliverd on Saturday, WTF! Whoe does this s#*t! At this point, I AM beyond furious and this is beyond inconvenience! This company should not be doing business at all! Terrible service and i will NOT EVER use this company EVER again!.

Date of experience: May 12, 2014