Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It seemed easy to order, and the prices were great. Once it is delivered, I will check to see the quality.
Thanks
Love Horrocks!
Good one, but thought service & handling charge would be less.
Couldn't find the right flowers anywhere until I shopped fromyouflowers. Great selections and an easy to use website made this an excellent shopping experience.
WEBSITE WAS CLEAR AND SIMPLE TO NAVIGATE
Considerate and easy to use.
When I attempted to place another order to be delivered 5/24, the price, from $19.00 changed to $29.00, making it necessary for me to cancel the order since adding shipping charges and handling, the price rose to $38.00. Too expensive for me. Thank you.
Very user friendly
Ordered a next day shipment. It didn't get there in time. It was a time sensitive order for my mother's one and only 50th birthday. She will not return to the location where flowers were delivered until next week, far too late. When the flowers did arrive, her co-workers sent me the photo. They were not even close to representative of the photo that I ordered. I called the customer service line and they told me that I needed to contact UPS. The issue I have with this is that I PAID From You Flowers to complete the service. I had no choice whether or not I used UPS, so it shouldn't have been my issue to contact the parcel service. From You Flowers was only willing to give me a 15% refund, which is a poor policy if you ask me. I didn't recieve the service I was guaranteed in the time frame that was guaranteed, and now they won't give me money back. I will never recomment From You Flowers to anyone, nor will I use them again myself.
Good stuff
Fast and easy
I don't know yet if the flowers will be as fresh and pretty as advertised, or if delivered on time! So I can't say "5 stars" to "ordering again".
Soâ
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

