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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Veejay U.
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May 16, 2014

Date of experience: May 16, 2014
Sharon S.
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It seemed easy to order, and the prices were great. Once it is delivered, I will check to see the quality.

Date of experience: May 16, 2014
Alma W.
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May 16, 2014

Date of experience: May 15, 2014
paul P.
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Thanks
May 16, 2014

Thanks

Date of experience: May 15, 2014
Molly K.
0 reviews
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Love Horrocks!
May 16, 2014

Love Horrocks!

Date of experience: May 15, 2014
Wendy C.
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Good one, but thought service & handling charge would be less.

Date of experience: May 15, 2014
Andrew Z.
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Couldn't find the right flowers anywhere until I shopped fromyouflowers. Great selections and an easy to use website made this an excellent shopping experience.

Date of experience: May 15, 2014
BRIDGET A.
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WEBSITE WAS CLEAR AND SIMPLE TO NAVIGATE
May 16, 2014

WEBSITE WAS CLEAR AND SIMPLE TO NAVIGATE

Date of experience: May 15, 2014
Margaret A.
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Considerate and easy to use
May 16, 2014

Considerate and easy to use.

When I attempted to place another order to be delivered 5/24, the price, from $19.00 changed to $29.00, making it necessary for me to cancel the order since adding shipping charges and handling, the price rose to $38.00. Too expensive for me. Thank you.

Date of experience: May 15, 2014
Amy P.
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May 16, 2014

Date of experience: May 15, 2014
William G.
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May 15, 2014

Date of experience: May 15, 2014
carmen h.
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Very user friendly
May 15, 2014

Very user friendly

Date of experience: May 15, 2014
kerry g.
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May 15, 2014

Date of experience: May 15, 2014
Natalie I.
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May 15, 2014

Date of experience: May 15, 2014
Libby B.
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Ordered a next day shipment
May 15, 2014

Ordered a next day shipment. It didn't get there in time. It was a time sensitive order for my mother's one and only 50th birthday. She will not return to the location where flowers were delivered until next week, far too late. When the flowers did arrive, her co-workers sent me the photo. They were not even close to representative of the photo that I ordered. I called the customer service line and they told me that I needed to contact UPS. The issue I have with this is that I PAID From You Flowers to complete the service. I had no choice whether or not I used UPS, so it shouldn't have been my issue to contact the parcel service. From You Flowers was only willing to give me a 15% refund, which is a poor policy if you ask me. I didn't recieve the service I was guaranteed in the time frame that was guaranteed, and now they won't give me money back. I will never recomment From You Flowers to anyone, nor will I use them again myself.

Date of experience: May 15, 2014
Harley C.
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Good stuff
May 15, 2014

Good stuff

Date of experience: May 15, 2014
Kai E.
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Fast and easy
May 15, 2014

Fast and easy

Date of experience: May 15, 2014
Pamela S.
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I don't know yet if the flowers will be as fresh and pretty as advertised, or if delivered on time! So I can't say "5 stars" to "ordering again".

Soâ

Date of experience: May 15, 2014
Kari S.
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May 15, 2014

Date of experience: May 15, 2014
Susan C.
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May 15, 2014

Date of experience: May 15, 2014