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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shipping and handling charges are a bit excessive, and I paid extra for delivery to occur before noon but they didn't arrive until almost 3:30 p.m.
Thanks for a great website
Easy, clear, streamlined. Sneaky magazine offer at the end. Surprise $15 shipping and handling fee at the end as well. But hey, it's all good.
Fast and a bargain
Not really suited to international use (witness the next question which asks for state or province, neither of which is found in the UK). I also found the admin/delivery charge rather high, and would have liked to have been given these earlier in the process.
Great service recipient gets the flowers in good condition same day delivery love it :)
I have found From You Flowers to be the easiest way to order flowers online and the best value for my money!
It is a scam when you throw in the shipping cost on the very last step. $14.99 on a $23.00 order is a rip off. Not only will I not use you again, I will remind all of my friends(who often send arrangements since we are all so far away from one another) never to use your site. I chose you originally because of your reasonable prices and for the small fee you charged me for same day delivery. To tack on a $14.99 fee on the last step is outrageous and from someone who works in Customer Service, it is bad business. I am extremely disappointed.
My first experience of a very timely delivery of flowers to Hawaii---amidst the commotion of a Presidential visit...made me come back to order again.
Most recent order went well, arrived on time at the funeral home and I got to see that it looked like the picture displayed on line.
Great service!
Ordered mainly for the daisies displayed on the images but the product did not have any blooms even though the shown image was a Deluxe, which is what I purchased.
I asked for flowers to be delivered Wed. June 4. I received an email confirmation that they were delivered. My sister did not receive her flowers until Friday June 6. A little disturbing that I received confirmation of delivery and they didn't arrive for 2 days.Thank you for delivering them!
I ordered flowers and paid extra for them to be delivered by 12pm for someone's last day of work. At least that is what I was told on the phone. When I sent a complaint, the online customer service told me I did not order anything additional and they couldn't guarantee delivery. Which is it?
I will never order from a larger company who obviously doesn't give a %$^. Thanks for nothing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members