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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Charles E.
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Not sure, never ordered anything online
June 12, 2014

Not sure, never ordered anything online.

Date of experience: June 11, 2014
Brandy V.
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June 12, 2014

Date of experience: June 11, 2014
Mike J.
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Very easy to do business with
June 12, 2014

Very easy to do business with. Flowers arrived on time and the arrangement was one of the best we've ever seen. Flowers where extremely fresh. Very pleased overall and will use again in the future.

Date of experience: June 11, 2014
Cheryl G.
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Quick & easy
June 12, 2014

Quick & easy

Date of experience: June 11, 2014
tatjana c.
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June 12, 2014

Date of experience: June 11, 2014
D L.
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The order was delivered promptly and while I personally haven't seen it the recipient said the plant was lovely. The web site was very easy to navigate, confirmations of the purchase were sent on a timely basis. I just think the delivery charge was a bit high.

Date of experience: June 11, 2014
Stacy E.
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June 12, 2014

Date of experience: June 11, 2014
Gene G.
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1
June 12, 2014

1. I paid for morning delivery; it didn't happen.
2. I called about 1:30PM, and the rep said she'd call the florist, then reported it would be delivered in some time I don't remember.
3. I asked for, and presumably received, a refund on the morning delivery.
4. The florist called in about 1/2 hour to say he was delivering, thereby spoiling any surprise.

The service was unacceptable, and I will not use it again.

Date of experience: June 11, 2014
laura q.
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On edit sekection it needs to give us option's to edit any and all parts.

Date of experience: June 11, 2014
Richard A.
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June 12, 2014

Date of experience: June 11, 2014
Shelly D.
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June 12, 2014

Date of experience: June 11, 2014
Joseph I.
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Easy..
June 12, 2014

Easy.helpfull.satisfying

Date of experience: June 11, 2014
liz Q.
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Flowers were delivered in a fast time frame
June 12, 2014

Flowers were delivered in a fast time frame. They were beautiful and fully bloomed. My grandmother was very impressed with her birthday gift. I can't wait to order from fromyouflowers again!

Date of experience: June 11, 2014
Joshua F.
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June 12, 2014

Date of experience: June 11, 2014
Linda B.
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Easy, you have a great website
June 12, 2014

Easy, you have a great website. First time ordering from it. Hoping flowers deliver without delays and look forward to ordering again.

Received flowers on time. Arrangement did not look exactly like the one on the website but it was decent.Did not look professional like I was looking forward to. Would prefer actual arrangement pictures to be displayed on website.

Date of experience: June 11, 2014
Nicklous C.
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There was a good selection and i like the same day delivery.

Date of experience: June 11, 2014
Carmen M.
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This is my second order from this site and very pleased so far.

Date of experience: June 11, 2014
Felix S.
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Kim was very helpful and I really felt like she cared. Make her Supervisor / Manager immediately! She is the reason I reordered. Thank you again Kim!

Date of experience: June 11, 2014
Connie P.
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Not as much personal selection choices
June 12, 2014

Not as much personal selection choices.

Date of experience: June 11, 2014
Sheila H.
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June 12, 2014

Date of experience: June 11, 2014