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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sheila H.
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June 12, 2014

Date of experience: June 11, 2014
Victor O.
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June 12, 2014

Date of experience: June 11, 2014
Cindy H.
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June 11, 2014

Date of experience: June 11, 2014
RAFAEL G.
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The size of the spray arrangement was small compared to what the picture looked like online. I felt that I spent too much after seeing the flowers that where delivered. The webiste is very easy to use and customer servce was great.

Date of experience: June 11, 2014
Kathleen S.
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This is the third time I have ordered fruit baskets from you and those I sent them to gave them rave reviews.

Date of experience: June 11, 2014
david h.
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Customer service is really good.Help me contact florist to resolve delivery attempts.
I highly recommend fromyouflowers.com.

Date of experience: June 11, 2014
Sheila F.
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I selected same day delivery, and within minutes of the order, I was called and advised that same day was not available on a Sunday in my delivery area. They refunded the expedite price, and upgraded the arrangement for my trouble.

Date of experience: June 11, 2014
minchu A.
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Wonderful arrangement
June 11, 2014

Wonderful arrangement.

Date of experience: June 11, 2014
robin d.
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Great service, beautiful flowers, easy ordering. What more could you ask for!

Date of experience: June 11, 2014
Lorna H.
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June 11, 2014

Date of experience: June 11, 2014
Florida
1 review
1 helpful vote
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I ordered flowers to be delivered for my niece's birthday Saturday June 7... I called on Tuesday to congratulate her and ask her about the flowers... SHE DID NOT GET ANY FLOWERS>>> I was furious and embarrassed. I called Fromyouflowers and they said the florist was closed... at the time I called. I called the following day and they said they could re deliver today with a 20% discount. I told them the Birthday was Saturday. Not today... No one called me on the day of delivery to tell me there was a problem with delivery. I have sent flowers to this location before from other vendors without a problem... Looking at the other reviews, I cansee that the problem here is the vendor. STAY AWAY

Date of experience: June 11, 2014
diana l.
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June 11, 2014

Date of experience: June 11, 2014
Karla G.
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Loved the flowers and the speedy delivery
June 11, 2014

Loved the flowers and the speedy delivery

Date of experience: June 11, 2014
Carman E.
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I was surprised how much the cost went up for the service/handling. Now seeing the product, it didnt look like the pic, most flowers were the same though.

Date of experience: June 11, 2014
Jeremy C.
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June 11, 2014

Date of experience: June 11, 2014
Walter B.
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Any additional fees should be stated clearly UPFRONT.

Date of experience: June 11, 2014
Ty B.
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June 11, 2014

Date of experience: June 10, 2014
gina r.
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The flower I chose on a Saturday stated "same day delivery." I received a phone call from "fromyouflowers" stating that the flowers couldn't be delivered until Monday because the florist wasn't open, but they'd send me a $15.00 credit toward my next purchase. I received a credit for $12.00 - not 15.00 and it has to be used within a month... :(

Date of experience: June 10, 2014
Diane E.
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The service and price point were perfect
June 11, 2014

The service and price point were perfect. No complaints. The arrangement I chose was a flower birthday cake. It looked more like an orb. So it must be a tough one to make or the flower arranger was a little "green" at their job

Date of experience: June 10, 2014
Mrs M.
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Pretty easy but I wish you would break down the charges before going to my Pay Pal.

Date of experience: June 10, 2014