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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bit d.
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Handling charge a surprise
June 14, 2014

Handling charge a surprise - not possible to enter a UK county in my billing info (I'm in UK, flowers for US)! I ordered Peruvian lilies - the intermediate one (deluxe I think) which should have looked like the picture. However my friend sent me a picture and I was disappointed as there seemed much fewer flowers and the pink straw bow looked a bit odd. However they did cheer up my friend which was the object of the exercise.

Date of experience: June 14, 2014
Richard H.
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Nicely done
June 14, 2014

Nicely done. Thank you.

Date of experience: June 14, 2014
Cherie W.
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I found fromyouflowers.com on ebates, the first time I used them was because they had the biggest discount on ebates. This time I had more time & price matched & product matched & again they had the biggest discount on ebates. But now that I've ordered in 2 different cities, at the last minute and was very impressed. I will order from them, because deal or not there the best flowers I've received in a long time Thanks,
Cherie Wade
*******@gmail.com

Date of experience: June 14, 2014
dennis t.
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Easy
June 14, 2014

Easy

Date of experience: June 14, 2014
Lucia D.
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The discount is nice, but it feels like you get us on the delivery and handling; otherwise it was good.

Date of experience: June 14, 2014
Pamela H.
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Many choices, easy site to use
June 14, 2014

Many choices, easy site to use. Beautiful arrangement.

Date of experience: June 13, 2014
L C.
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1st time
June 14, 2014

1st time

Date of experience: June 13, 2014
Carol J.
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Wish you would include handling and delivery in the price of the flowers because you charge almost as much for that as the value of the discount. Bad surprise!

Date of experience: June 13, 2014
kalpana k.
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Delivery charges should be mentioned in the begining

Date of experience: June 13, 2014
Phyllis E.
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...
June 14, 2014

Date of experience: June 13, 2014
susana C.
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Prices are expensive for same day delivery you charge of every little thing there's a catch to everything the only reason Im actually buying now it cause I have no other option

Date of experience: June 13, 2014
Mary A.
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Great so far...
June 14, 2014

Great so far...proof in the pudding...I need to see what I get :). thanks!

Date of experience: June 13, 2014
E M.
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The process to place my order was very easy
June 14, 2014

The process to place my order was very easy. I was a bit disappointed with the delivery time. I paid the extra fee to have a guaranteed morning delivery that was not met. Unfortunately, this resulted in the flowers only being seen by the intended recipient very late that evening. Almost completely missing her birthday.

Date of experience: June 13, 2014
DEBRA L.
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Very poor delivery policy
June 14, 2014

Very poor delivery policy. They must call to confirm when it is supposed to be a surprise. When they don't get an answer they put off delivery until you call to report no delivery. Very dissatisfied.

Date of experience: June 13, 2014
Robin S.
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...
June 14, 2014

Date of experience: June 13, 2014
Catherine C.
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Site was easy to use with good selection, services and value.

Date of experience: June 13, 2014
Janice D.
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Easy
June 14, 2014

Easy. I hope the flowers are great and delivered today as promised.

Date of experience: June 13, 2014
Joe V.
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...
June 14, 2014

Date of experience: June 13, 2014
doinks B.
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...
June 14, 2014

Date of experience: June 13, 2014
claudia l.
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I liked it
June 14, 2014

I liked it. Just didn't like the service/handling fee at the end...

Date of experience: June 13, 2014