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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Carol R.
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June 15, 2014

Date of experience: June 14, 2014
Brendon D.
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Thank you for the free shipping
June 15, 2014

Thank you for the free shipping

Date of experience: June 14, 2014
felicia b.
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The flower arrangement was beautiful
June 15, 2014

The flower arrangement was beautiful. My grandmother really loved the flower cake. My only complaint is that the box of chocolate was not the variety as shown it was one kind of chocolate.

Date of experience: June 14, 2014
KG Q.
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The delivery was one day late and a promised upgrade did not happen. Arrangement did not look at all like the picture and was very small. Lilies that were the main flowers were just buds that had not started blooming at all. Offered 20% refund and $15 gift card. Very dissatisfied customer.

Date of experience: June 14, 2014
Caroline I.
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June 15, 2014

Date of experience: June 14, 2014
Deborah M.
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Service/Handling fee is outrageous!
June 15, 2014

Service/Handling fee is outrageous! If I had more time I would continue checking for cheaper alternatives from different on line companies.

Date of experience: June 14, 2014
Alison B.
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I was upset about the hidden shipping charges and only came back when they were removed.

Date of experience: June 14, 2014
Dana T.
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I needed flowers sent fast and I am happy how fast this took. There was a communication error between my grandmother and I and even with my frustration customer service was excellent and I discovered it was my fault and they still were very helpful. I will shop from here in the future.

Date of experience: June 14, 2014
amanda c.
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June 15, 2014

Date of experience: June 14, 2014
Kate J.
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June 15, 2014

Date of experience: June 14, 2014
jovany Q.
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June 15, 2014

Date of experience: June 14, 2014
dan Z.
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June 15, 2014

Date of experience: June 14, 2014
AC W.
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June 15, 2014

Date of experience: June 14, 2014
annonamous E.
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Was quick and easy to find what I wanted
June 14, 2014

Was quick and easy to find what I wanted. No real hassel over things. Were delivered on time and respectfully.

Date of experience: June 14, 2014
Lee R.
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Excellente!
June 14, 2014

Excellente!

Date of experience: June 14, 2014
Nancy P.
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Lots of arrangements to chose from but wish they had the extra costs up front rather than upon final checkout.

Date of experience: June 14, 2014
Samantha J.
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June 14, 2014

Date of experience: June 14, 2014
ron b.
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June 14, 2014

Date of experience: June 14, 2014
Meghan M.
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June 14, 2014

Date of experience: June 14, 2014
Diane S.
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I can't say how the flowers look because I will not see them. The online ordering was easy. The price is quite reasonable.

Date of experience: June 14, 2014