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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The picture of the flowers were nothing of what was sent. I have a picture and will send it and expect some sort of refund. They were horrible and not worth the money. Very dissatisfied for my first order from you
Quick and easy
I placed my order & payed extra to have it delivered by noon the following day. The day it was supposed to be delivered I received a call and email that a florist in the requested delivery area could not be found to handle my order in the requested time. I was told I would get an upgraded arrangement & it could be delivered the next day. Luckily, as I was able to change the delivery address, this worked out. I was treated very kindly and professionally by everyone I contacted. I understand unexpected things can happen and it all worked out in the end. My one complaint would have to be, that the arrangement my daughter received was supposed to be an upgrade from the one I ordered (meaning it should have been the most expensive, premium bouquet). The picture she sent me, thanking me for the flowers, looked a lot like the BASIC/CHEAPEST OPTION (of the specific one I ordered) bouquet that was on your website. She was pleased with them & they were beautiful, but definitely not what I expected the Premium bouquet to look like. A bit disappointed about that aspect of the transaction!
I gave the plant as a gift, and it arrived one day later than promised, but other than that everything else was just right. The plant was beautiful!
I bought from you because it was last minute and you could deliver. The only thing is the picture of the product was a little deceiving. The actual flowers were not as big. Would rather have picture more accurately describe product. But overall satisfied.
The free delivery was key in my decision. Thank you!
Easy ordering
Perfect arrangement for our daughter
Good value
Loved the extras that were offered
So far so good. Hopefully the flowers arrive as pretty as shown online
Pretty easy hopefully, they will look like the picture was my initial thoughts about this company, however the what was delivered did not look like the picture and the flowers were extremely dead looking. I sent an email to customer service and after 3 days still have not received a follow up email, call or any other type of response. Today, I called customer service and have been placed on hold for extreme amounts of time and was told as to why I have not received a response, was that they have received a lot of customer service emails lately. I wish this box would let me post a picture of what I received. Just pure embarrassing. Do not use this company. They disconnected me from my call more than once. IF I could give less than 1 star I would have. Not happy.:-(
I receive coupons in the mail,that are of no use. You can't use them as you already have a discount at all times. So there is no need to mail them.After seeing a picture of the flowers. I was not very pleased. The flowers were nice, but the size of the bouquet was smaller than what I paid for.
The flowers are beautiful & you have so many of them to choose from. My sister really appreciate the wonderful flowers, she said that they where real beautiful.
Please ship after 4:00 if possible.thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members