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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jenna b.
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I paid extra for expedited service and it came three and a half hours late!

Date of experience: August 7, 2014
Amanda K.
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August 7, 2014

Date of experience: August 7, 2014
Cullen O.
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August 7, 2014

Date of experience: August 7, 2014
Polly L.
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Typed in the colors I wanted and the site gave me several lovely options. My friend received her flowers and she loved them.

Date of experience: August 7, 2014
Roger W.
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Hidden $14 delivery charge ontop of the price
August 7, 2014

Hidden $14 delivery charge ontop of the price. Not shown until final checkout review was not appreciated.

Date of experience: August 7, 2014
ALICIA T.
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SMOOTH AND EASY-PERFECT!
August 7, 2014

SMOOTH AND EASY-PERFECT!

Date of experience: August 7, 2014
Audra S.
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I wanted to add all five of our names to the signature, but there were not enough characters. Would advise to change the layout so that the card could read more personalized- not requiring a field for the signature, but to include all text, laid out the way the purchaser would like it to be.

Date of experience: August 7, 2014
Christine W.
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I wish the delivery service fee was up front as I was surprised by it upon checkout and then closed the page. I ended up buying with the service charge waived.

Date of experience: August 7, 2014
Mary C.
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August 7, 2014

Date of experience: August 7, 2014
John R.
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You guys have reasonable prices; that is good!
August 7, 2014

You guys have reasonable prices; that is good!

Date of experience: August 7, 2014
Vicky R.
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Great ordering and so happy with how fresh the flowers were and the arrangement! Thank you!

Date of experience: August 7, 2014
Jaimie G.
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August 7, 2014

Date of experience: August 6, 2014
Kimberly C.
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Unable to edit message card without canceling item and reentering it. Should be made more user friendly.

Date of experience: August 6, 2014
nmw V.
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WEBSITE IT USER FRIENDLY AND PRICES ARE REASONABLE. However, when my order was delivered it was missing one white balloon and the Happy Anniversary balloon I ordered didnt say happy anniversary. It was a heart that said I love You.

Date of experience: August 6, 2014
Jordan M.
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August 7, 2014

Date of experience: August 6, 2014
Kristie N.
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August 7, 2014

Date of experience: August 6, 2014
kathy Q.
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August 7, 2014

Date of experience: August 6, 2014
Denise V.
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1) My order was not delivered on the day I ordered it due to a breakdown of the delivery vehicle. It was about 24 hours later after I was notified that my order wouldn't be delivered before it was actually delivered. I would have thought that if it was an order to be delivered the day before that it would be delivered first thing the next morning.
2) The actual arrangement that was sent had way too much of a very tall, spiky plant and it was so big and obtrusive that it detracted from the overall plant garden. I asked my daughter-in-law to send me a pic of what was actually delivered.
3) Yes, I am supposed to receive a 20% credit back on my order, but I don't foresee using your company again.
Total disappointment. Thank you for giving me this forum to give you my thoughts on my experience.

Date of experience: August 6, 2014
melinda E.
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The flowers were just throne in the a box
August 7, 2014

The flowers were just throne in the a box. I understand they had to be shipped, but don't advertise a perfect arrangement and send something else. I will not buy for this place again.

Date of experience: August 6, 2014
Dpoorte K.
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My shopping and delivery service was excellent, however the arrangement was MUCH smaller than anticipated.

Date of experience: August 6, 2014