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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Toni B.
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A little pricey on the delivery fees but overall a good value on the flowers. I didn't like the magazine offer where you had to check if you did NOT want it included.

Date of experience: August 7, 2014
Birgit L.
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I couldn't go back easily to change the text of the card.
Handling an delivery costs are pricy

Date of experience: August 7, 2014
Anne M.
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Thank you..
August 7, 2014

Thank you.free shipping really helped me make my decision.If the flowers are as good as they look I'll be back...Thanks again.

Date of experience: August 7, 2014
AnTon P.
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Thanks you guys, when the feeling came acroos me to send the flowers you were my FIRST CHOICE. Thanks...
My purchase was not delivered until the next day which I had paid the extra fees to have it delivered the same day. BUT they did remove the fees and gave me extra on my order. Overall experience good, product did not look like the picture. But I'm glad I ordered it though

Date of experience: August 7, 2014
Eric J.
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The arrangement I ordered was not available so they sent me an email requesting the ability to substitute the one I ordered with another equal one. I called them & approved the swap. It's disappointing to hear they don't have what you want but the replacement was well received.

Date of experience: August 7, 2014
Samantha B.
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I am so so happy with this order
August 7, 2014

I am so so happy with this order. I received a picture of the flowers I sent to my mother today and they are absolutely stunning. I went with the florist arrangement and I could not be happier. These are the nicest flowers I have ever bought from an online flower store and I will definitely be using your services again. Thank you for brightening my mother's day with something so beautiful!

Date of experience: August 7, 2014
Jonathan I.
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Wanted nicer mix of coral roses
August 7, 2014

Wanted nicer mix of coral roses.

Coral roses delivered were closer to orange in color.

Date of experience: August 7, 2014
Jenn B.
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...
August 7, 2014

Date of experience: August 7, 2014
Jeff L.
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I don't have time to go into great detail but the main complaint that I have is on the delivery. I paid to have it delivered before 10:30 on the date of my Anniversary and it didn't make it that day at all! I would have expected UPS to make an extra effort to get it there before 10:30 the next day, they failed on that as well... my wife did finally recieve them just before lunch. Not a very good first time experience dealing with you guys though...

Date of experience: August 7, 2014
Carolyn N.
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August 7, 2014

Date of experience: August 7, 2014
Will s.
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Did not look like the picture of what was on line. The arrangement had very little of the blue / purple flowers and the note was hand written (somewhat sloppy) instead of printed from a computer. I think if it was printed from a computer it would look more professional.

Date of experience: August 7, 2014
Teresa G.
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The site is very user friendely but the prices were a bit misleading, my total bill was doubled what I attempted to order by the time all those fees were attached?

Date of experience: August 7, 2014
Mark M.
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Paid for expedited delivery service to guarantee delivery before Noon. Flowers were not delivered until after 1 PM. Had to request a refund of the expedite fee for failure to deliver as promised.

Date of experience: August 7, 2014
Jessica E.
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August 7, 2014

Date of experience: August 7, 2014
Karen K.
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Great experience
August 7, 2014

Great experience. My mother-in-law loved the flowers! Excellent value. I will definitely use fromyouflowers.com again!

Date of experience: August 7, 2014
Erika T.
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August 7, 2014

Date of experience: August 7, 2014
Sean B.
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August 7, 2014

Date of experience: August 7, 2014
Corey W.
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The prices were great, but the delivery fee is a tad high... maybe that is because I did same day. But the 20% off coupon helped make up that difference.

Date of experience: August 7, 2014
donna c.
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August 7, 2014

Date of experience: August 7, 2014
Bryan J.
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August 7, 2014

Date of experience: August 7, 2014