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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Thanks for your services - i was quite pleased when i was called to be told the delivery couldn't be done at the faster time, but still would be delivered that same day, and was offered a certificate for $20 for the trouble.
THIS is what customer service is about (And I have been a customer service consultant for the past 25 years! I KNOW customer service).
I was very impressed!
Thanks and I will do business with you again and recommend you!
Great very eas
I had to call in to confirm my order was going to be delivered that day. They said within 30 minutes once I called. It still was not there at 3:30- 2 hours later. My folks had already left by then.
It was easy to maneuver around the website. It would helpful to see a picture of the best value bouquets and the different size arrangements. My niece received the flowers and thought it was a really cute arrangement - she was surprised and really liked it. She sent me a picture of it and the only con I see is that I paid for the medium size bouquet and it seemed a little small. Most of the flowers had bloomed already so I'm not sure how long it will last.
The only thing i was not happy with,was the added cost at the end which was not told to me before it was already process at check out time.14.99 for handing. For a item that started out small prize of 59.99 ended up close to
A $100.I was not happy with that.But everything else was good...You should show all hidden prize's before information of payment is ask for i was lucky i had the founds at that moment to proceed with the process.
Thank you
Very good service, but the gift was a far cry from what was shown on the website
Simple but handling and delivery fees are almost as much as the flowers. Customer service couldn't tell me if the flowers were delivered on time or not. The flowers did arrive on time.
I love the flower selection! So pretty!
Easy, order was a bit different from the one shown on the site though.
Through Insperity's Marketplace, is was difficult to find a particular company, and then once I had entered all the information for my order, it appeared all the information had been deleted and was gone. Then I realized there was a new pop up requesting the billing information.
Quick, easy, same-day delivery guarantee, great prices. How much better can that get?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members