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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lindber A.
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Not even close to what I ordered
August 21, 2014

Not even close to what I ordered. The flowers looked horrible and they were very few flowers.

Date of experience: August 21, 2014
Judy M.
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The proof is in the quality of the flowers
August 21, 2014

The proof is in the quality of the flowers.

Date of experience: August 20, 2014
Linda N.
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Very pleased with product and service
August 21, 2014

Very pleased with product and service.

Date of experience: August 20, 2014
Jan M.
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My daughter lives in another state
August 21, 2014

My daughter lives in another state. When I wanted to send flowers the fromyouflowers website was very easy to follow and it took just a few minutes to order and be done. I appreciated the easy to follow instructions and payment was quick. The notices of receiving my order and that they were delivered were great. My daughter called to thank me and was very happy with the plant basket I sent. I would recommend them.

Date of experience: August 20, 2014
Daniel I.
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All around great experience, easy and straight forward at a fair value price. Thank you!

Date of experience: August 20, 2014
Joe H.
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Our flowers could not be delivered on the same day as requested, but customer service called and said they could deliver them on Monday. They also upgraded our flowers to the next level.

Date of experience: August 20, 2014
Dee O.
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...
August 21, 2014

Date of experience: August 20, 2014
Courtney M.
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It is surprising that you have to put credit card info in before you see the order total including shipping/delivery. I had to put credit card info in 3 times because at first I wasn't aware of the shipping cost so I had to revise my order/change the coupon I was using. It is also too hard to change the coupon code. I couldn't without starting the session completely over.

Date of experience: August 20, 2014
barbara r.
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There was a mixed up with delivery, but they worked hard to make it right

Date of experience: August 20, 2014
ATLBrysco H.
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Handling charges should be stated right up front in order to determine if you want to continue with the purchase... "surprising" it at the end after order selection, entry information, etc. is a bit underhanded.

Received the flowers in delivery window stated and they were professionally arranged in a nice, modern container and overall, the display was great. However, I would have considered the "basic" charge for the end product to be more appropriate, as for a "premium" designer arrangement I was disappointed. I didn't expect the majority (and not even a dozen) of the floral blooms to be Alstroemeria (a rather cheap, common bouquet flower most florists use as "filler" blooms)with some green fillers and only approximately 8" to 10" tall (with the vase). For $39.95 before handling charges I would have thought something such as a more "premium" selection of blooms would have been provided.

Overall, for the occasion (a simple gratitude arrangement to a work associate) the arrangement worked fine; however, I would have been extremely dissatisfied if it were for a more personal, intimate scenario (family, significant other, etc.).

Date of experience: August 20, 2014
Frankie E.
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I chose my gift & you would not deliver a $27.99 dish garden even tho you were charging me another $(.99 to deliver it. Barnwell is a small town! Next time I will go to another web site. I will wait to see what the dish garden looks like when my Grandson gets it. Will it have fresh flowers in it too? It should have for that proce.

Date of experience: August 20, 2014
Sy D.
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My order was not able to be delivered same day as the web site said it could if I ordered within a certain amount of time but it was sent early the next day.

Date of experience: August 20, 2014
JANICE B.
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EASY AND i HOPE PRETTY
August 21, 2014

EASY AND i HOPE PRETTY

Date of experience: August 20, 2014
Paula M.
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August 21, 2014

Date of experience: August 20, 2014
Silva F.
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The recipient loved the flowers
August 21, 2014

The recipient loved the flowers. I wish they had an assortment of colors (they were all almost the same shade if pink) but it was still a nice bouquet.

Date of experience: August 20, 2014
Susan K.
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So far...
August 21, 2014

So far...so good...let"s see when she receives the flowers!

Date of experience: August 20, 2014
EVA R.
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I HAVENT HEARD FROM THE PERSON I SENT THE FLOWERS TOO AS THIS WAS FOR SOMEBODY WHO PASSES AWAY----IT WAS HIS WIFE---SO HOPEFULLU HE LIKED THEM----THAMKS==

Date of experience: August 20, 2014
jean C.
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August 21, 2014

Date of experience: August 20, 2014
Bess H.
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August 21, 2014

Date of experience: August 20, 2014
Kerwyn P.
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The shopping experience was very good
August 21, 2014

The shopping experience was very good.

Date of experience: August 20, 2014