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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bess H.
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August 21, 2014

Date of experience: August 20, 2014
Kerwyn P.
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The shopping experience was very good
August 21, 2014

The shopping experience was very good.

Date of experience: August 20, 2014
merlin v.
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August 20, 2014

Date of experience: August 20, 2014
Eric V.
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I live outside the US and it would be useful if your system could recognise that possibility, both when ordering and when providing feedback.

Date of experience: August 20, 2014
SHERRY E.
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It was quick and easy to order, but not finding out the total(!)shipping and handling until nearly the end, was, a bit of a shock...I realize, of course, I should expect to pay extra for same day delivery, but seeing it at, or near the beginning would have been helpful. Good experience, though.

Date of experience: August 20, 2014
Alice L.
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Great experience
August 20, 2014

Great experience

Date of experience: August 20, 2014
Shane U.
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August 20, 2014

Date of experience: August 20, 2014
Keith R.
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August 20, 2014

Date of experience: August 20, 2014
Kim R.
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The site kept hanging
August 20, 2014

The site kept hanging. We had to redo the final ordersteps several times.

Date of experience: August 20, 2014
Yvonne v.
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The flowers came in 2 tied bundles, I wasn't aware that they would not be already arranged in the vase. I would have preferred this

Date of experience: August 20, 2014
Trey J.
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August 20, 2014

Date of experience: August 20, 2014
Richard B.
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August 20, 2014

Date of experience: August 20, 2014
Antonella D.
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August 20, 2014

Date of experience: August 20, 2014
Gay W.
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Since there are more than a few florists in Wethersfield, and the flowers ordered where delivered in Wethersfield, I felt the $14.99 delivery charge was high.

Date of experience: August 20, 2014
Laurie K.
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August 20, 2014

Date of experience: August 20, 2014
Wendi B.
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August 20, 2014

Date of experience: August 20, 2014
Angelina C.
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The reason I state that I will not use or recommend the service again was because I paid for expedited delivery (before noon) and that did not happen. I also had to actually send an email myself to ask if it happened and was only then offered a refund of the expedite fee. Not a good first impression. Thanks.

Date of experience: August 20, 2014
Nickie L.
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August 20, 2014

Date of experience: August 20, 2014
Nancy L.
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I really don't know, these were sent to a friend so can't honestly answer.

Date of experience: August 20, 2014
Kathy R.
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Everything was fast and easy but you charged me 4.99 to deliver by noon and they were delivered around 1pm or later...
Thank you

Date of experience: August 20, 2014