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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Bryan s.
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August 20, 2014

Date of experience: August 20, 2014
Matt A.
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A bit over-priced, but not more so than competitors

Date of experience: August 20, 2014
Joe P.
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August 20, 2014

Date of experience: August 20, 2014
Steve L.
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Your add on google offered a 20% dicount code yet the price quoted on the order form apparently already reflected this. What a scam! I started with a $48 order, got no real discount and then had to pay a $15 handling fee when again you advertise free delivery! Would have gone somewhere else but just didn't want to waste more time! I sure hope the flowers are nice

Received these flowers on time. Delivery service was great, however, I am really disappointed with the size of the arrangement. I read all the info before I ordered and upgraded to a larger or bigger more expensive option because I worried the small one would look cheap. I received less than half the number of flowers shown in the online add! And this was the upgrade! Quality did seen good but I would shop elsewhere next time. Very disappointed.

Date of experience: August 20, 2014
Tbonne B.
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August 20, 2014

Date of experience: August 20, 2014
Gloria K.
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A wide assortment of flowers and vases, as well as, balloons and other optional items.

Date of experience: August 20, 2014
Mike W.
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Found a typo when I reviewed order originally and edit was a bit difficult, otherwise great site...great delivery and my wife was thrilled with the quality of the flowers!

Date of experience: August 20, 2014
CD O.
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Positive experience...
August 20, 2014

Positive experience... flowers were delivered as advertised.

Date of experience: August 20, 2014
arika L.
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I paid for expedited shipping and order was shipped after promised time. I contacted customer service and was assisted by a knowledgeable and very helpful man. At the same time, I was emailed that my second order couldn't be delivered that day which was very disappointing because I placed the order around 10am (it was around 330) and I didn't have time to have flowers shipped from someplace else the same day. Overall, the site was easy to navigate, prices were ok, customer service was pretty good, but delivery time and quality of product is solely dependent on florists.

Date of experience: August 20, 2014
Mary L.
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August 20, 2014

Date of experience: August 20, 2014
Barbara A.
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Very nice company just a little underwhelmed with the arrangement.

Date of experience: August 20, 2014
Michelle F.
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Shopping online was great
August 20, 2014

Shopping online was great. Now I will just have to see the quality of the flowers. The quality of the flowers were amazing. The arrangement was full in size and the colors were beautiful.

Date of experience: August 20, 2014
Nikki F.
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It was very easy
August 20, 2014

It was very easy. You have lovely flowers.

Date of experience: August 20, 2014
Nabil H.
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August 20, 2014

Date of experience: August 20, 2014
Jim R.
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Website terrible slow
August 20, 2014

Website terrible slow,

Date of experience: August 20, 2014
Jeremy D.
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Very good, though S&H seems a bit high, I imagine it's par for the course.

Date of experience: August 20, 2014
Becky M.
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I paid an extra $4.99 to have my order delivered before noon. It was delivered after 1:00 PM. I called the next day and asked for a refund on the extra delivery fee. I was told that the $4.99 would be credited back to my card... it has NOT!

Date of experience: August 20, 2014
Nicole M.
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August 20, 2014

Date of experience: August 20, 2014
Jack F.
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Add a compare function to allow selection of several items to view together and compare before final decision. Include Service and Handling in posted price not as last minute add-on.

In the pictures the recipient sent us, the delivered product was nice but did not look as neatly put together as the web site display, including the ribbon on the vase.

Date of experience: August 20, 2014
REnee S.
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Quick and easy to order
August 20, 2014

Quick and easy to order

The bouquet wasn't too bad for the $19.99 price but your $14.99 handling/shipping fee I feel was too much...I wish the flowers would have been more colorful

Date of experience: August 20, 2014