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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sandra C.
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Not happy with the arrangement for what I paid for it. Looked very cheap. One of the roses fell off not long after being delivered.

Date of experience: August 22, 2014
Patricia S.
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August 22, 2014

Date of experience: August 22, 2014
yolanda w.
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August 22, 2014

Date of experience: August 22, 2014
Fasha L.
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The final price was a shock the shipping/handling charge should be shown upfront

Date of experience: August 22, 2014
Kunal S.
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August 22, 2014

Date of experience: August 22, 2014
Isabel P.
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August 22, 2014

Date of experience: August 22, 2014
MO K.
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I ordered the flowers for my daughter's bday
August 22, 2014

I ordered the flowers for my daughter's bday. Disappointed that they were delivered two days before my expected delivery date. The arrangement was beautiful though.

Date of experience: August 22, 2014
Brent B.
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August 22, 2014

Date of experience: August 22, 2014
Dorian W.
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August 22, 2014

Date of experience: August 22, 2014
Tonya Q.
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August 22, 2014

Date of experience: August 21, 2014
Barbara S.
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You had exactly what I needed for a little boys first day of school.

Date of experience: August 21, 2014
N N.
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How come after I make the entire order, I'm billed with another 15$, which aren't mentioned at all in the begining? That's maybe legal, but smells bad.

Date of experience: August 21, 2014
Beth Q.
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August 22, 2014

Date of experience: August 21, 2014
John B.
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Excellent!
August 22, 2014

Excellent! Party on!

Date of experience: August 21, 2014
Martin K.
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August 22, 2014

Date of experience: August 21, 2014
Carolyn B.
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I now understand the service fee
August 22, 2014

I now understand the service fee. However the entire reason i placed my order was I really loved the presentation. The color scheme and flowers. I was willing to deal with the service fee- but what my mom received was not what I ordered. I ordered a pink based flower arrangement with a bright pink vase - she received a clear vase that completely ruined the color scheme. When I called they gave me a 15 dollar credit but I would be redascent to order again because they do not sub for anything close to what I ordered. I would have canceled the order if I had known the vase was clear. My mom had surgery, I wanted something bright and cheery that was all color coordinated. That is not what I got.

Date of experience: August 21, 2014
Maria F.
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August 22, 2014

Date of experience: August 21, 2014
Pam S.
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My friend was not at work and I had to ruin the surprise because no one called her about the delivery

Date of experience: August 21, 2014
Gary F.
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I did not know I was ordering a puzzle for my wife to put together. She received a box with everything inside and she had to put the flowers and wrapping in the vase. It was not even arranged.

Date of experience: August 21, 2014
Terry S.
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Extremely happy with all aspects of this transaction,will definitely use this great service again Thankyou Terry

Date of experience: August 21, 2014