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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Christine G.
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So far, it's been very easy!
March 26, 2020

So far, it's been very easy!

Date of experience: March 25, 2020
Marilyn H.
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I have offered from you before and the quality and the service has been great!

Date of experience: March 25, 2020
Jacqueline B.
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Always surprised by the amount of the handling fee

Date of experience: March 25, 2020
Lauren S.
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The delivery person was very kind and called to verify the address, and was very patient while I contacted the recipient (these were sympathy flowers for a co-worker).

Date of experience: March 25, 2020
Kathleen H.
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Just had some difficulty with the website
March 26, 2020

Just had some difficulty with the website.

Date of experience: March 25, 2020
Victorine M.
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Never the price advertised and always never able to apply discounts.

Date of experience: March 25, 2020
James O.
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It put a smile on my lady friend
March 26, 2020

It put a smile on my lady friend

Date of experience: March 25, 2020
Brenda A.
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...
March 26, 2020

Date of experience: March 25, 2020
Teresa N.
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Sent flowers last week to a friend
March 26, 2020

Sent flowers last week to a friend.
Easy ordering! She loved the flowers!

Date of experience: March 25, 2020
Alex C.
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My last order was amazing!
March 26, 2020

My last order was amazing! I don't understand, this time the flower arrangement doesn't look as the one I ordered, full and round down to the vase with less green. But the delivery time was outstanding!

Date of experience: March 25, 2020
Logan S.
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My Mom said flowers were beautiful I just received a email today about free delivery not to happy since I paid a delivery charge

Date of experience: March 25, 2020
Rachel T.
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Quick and easy!
March 25, 2020

Quick and easy!
My granddaughter who turned 18 and lives in another state was absolutely thrilled to receive the balloon bouquet!
Thank you!

Date of experience: March 25, 2020
Phyllis U.
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My Aunt has always said the flower are beautiful.

Date of experience: March 25, 2020
Marcia W.
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Flowers are expensive and you can't see how much the shipping is until you've already put in your credit card. But they did come quickly and look great according to the photo that my daughter sent.

Date of experience: March 25, 2020
Dianna C.
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When i selected the arrangement, the price was 49.99 and no mention of what the shipping charges would be. When I am all finished entering my credit card information, the next screen brings up a price of $59, plus $20 for shipping and handling fees combined. Total price is almost double what the stated price was on the first screen. This is not right!

Date of experience: March 25, 2020
Kitty K.
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If the flowers are nice and last, I'll order again. This was easy and accommodating.
So the flowers arrived and recipient sent photos. They are beautiful and healthy! I'm very pleased. Delivery time was amazing - it was lunchtime when i ordered and they were delivered around 4:00! I couldn't believe it. I thank you so much - the family needed a display of affection at such a sad time. I'm also deeply grateful you delivered in the midst of the virus crisis because many places are shut down.

Date of experience: March 25, 2020
Deb L.
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The flowers came on time and they were just as expected.

Date of experience: March 25, 2020
claudia b.
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None
March 25, 2020

None

Date of experience: March 25, 2020
Catriona A.
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I ordered a deluxe bouquet and it was extremely sparse and empty. I'm very dissatisfied considering I spent $66.

Date of experience: March 25, 2020
Melanie H.
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Quick and easy!
March 25, 2020

Quick and easy! Very reliable!

Date of experience: March 25, 2020