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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jill S.
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They said the local florist did not have the arrangement I selected and asked if they could substitute. I asked if I could see what they substitute, and they replied that it would be of equal or greater value. I chose the middle upgrade and the arrangement she received was quite sparse. I could have gotten something similar from a grocery store for about $25 or less instead of the $60 I paid.

Date of experience: March 25, 2020
Kayla U.
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The price of shipping isn't clear you have to wait til the end to see it.

Date of experience: March 25, 2020
Vivian W.
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Free delivery might be even nicer, but overall I like the products.

Date of experience: March 25, 2020
Rebecca W.
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One dozen rainbow roses with bear and chocolate arrived right on time!

Date of experience: March 25, 2020
Hannah U.
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Flowers were delivered in 2 hours from when I placed order. Very fresh and happy flower arrangement.

Date of experience: March 25, 2020
Joanne I.
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This was a gift and I didn't see it's quality, but the recipient appreciated it.

Date of experience: March 25, 2020
mike P.
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Quick and easy
March 26, 2020

Quick and easy

Date of experience: March 25, 2020
Valerie G.
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Let's just hope they get delivered
March 26, 2020

Let's just hope they get delivered. Thank you
They did and only 1 day late.

Date of experience: March 25, 2020
PJB V.
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They deliver flowers very professionaly
March 26, 2020

They deliver flowers very professionaly

Date of experience: March 25, 2020
Sharon s.
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Was a little surprised by a big service charge! Not mentioned till check out

Date of experience: March 25, 2020
Tammy K.
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The person I ordered the flowers for said they were very nice and that they arrived when they were suppose to.

Date of experience: March 25, 2020
Art W.
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I ordered 3 different sets for 3 different towns. They were vastly different, although all were lovely. To get delivery in Colorado, I had to purchase a bouquest that was $20 more than either of the other 2 which were in Wyoming. The one in the Lakewood/Denver, CO area was not any bigger or nicer than the other 2, although, as I said, all were lovely.

Date of experience: March 25, 2020
Pamela S.
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Free deliver but I had to order a much more expensive arrangement than the $29.99 I had planned on...$48.03 to be exact. I'll think twice next time.
My friend loved the flowers, they were a surprise!

Date of experience: March 25, 2020
Darlene P.
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Was pretty but smaller then pictured!
March 26, 2020

Was pretty but smaller then pictured! Disappointed with size!

Date of experience: March 25, 2020
Laura Z.
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The product I ordered online looked very different when received. I was a little disappointed.

Date of experience: March 25, 2020
Christine G.
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So far, it's been very easy!
March 26, 2020

So far, it's been very easy!

Date of experience: March 25, 2020
Marilyn H.
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I have offered from you before and the quality and the service has been great!

Date of experience: March 25, 2020
Jacqueline B.
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Always surprised by the amount of the handling fee

Date of experience: March 25, 2020
Lauren S.
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The delivery person was very kind and called to verify the address, and was very patient while I contacted the recipient (these were sympathy flowers for a co-worker).

Date of experience: March 25, 2020
Kathleen H.
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Just had some difficulty with the website
March 26, 2020

Just had some difficulty with the website.

Date of experience: March 25, 2020