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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Was very easy to order
The price is too high for the arrangement I received
Nice website
Thanks for making it so easy to order!
Awesome - Fast easy service and she was thrilled with the flowers!
Delivery charge not detailed before placing order
The flowers were a day late (which the recepient was not home...luckily a neighbor was) and some of the flowers were wilted
Far better delivery rates than so called cheaper places! Also She raved about how beautiful the flowers were and she was getting several comments opn how pretty they were! So I am pleased! Thanks! Now do the same with the flowers I just ordered for my Mom! :)
I paid extra to have the flowers delivered by noon the next day, I had to call twice and I wasn't compensated fairly for the late delivery untiI spoke with a supervisor. The flowers finally arrived 2+ hours late. Luckily my wife was still at work to receive them.
You can tell a lot about a business by how they handle complicated situations and difficult customers. Without going into details, I did have a rather challenging predicament with the merchant, but they addressed it promptly and without question. It was dealt with MORE than professionally. I was not only pleased with the outcome of the conflict, but I was extremely happy with my order (the recipient was ecstatic)! In addition, the website was easy to maneuver through and very straight forward. It's was also extremely convenient to be able to use other forms of payment (Amazon, Paypal), besides just the standard credit cards.
Thank you for everything and I will certainly be a returning customer!
The one nice place I ever shop online. I know you help me taking off deliver and handing but I didn't know it would bring down the arrangement. It was nothing showed on your page. It only had a few flowers and so much of an Embarrassment when I so them. I wanted it to be special. I just can't put in words.
So easy to do, love it
This order was delivered promptly and the flowers are gorgeous!
My greatest concern is that my bouquet started out at 39.99 and ended up at 54.98. Until the very end, I didn't know there would be a $15 handling charge. This seems pretty exorbitant when you figure the florist is also making a profit on the flowers. That is the reason for my 4-star rating.I can only hope that for this price, the flowers are fresh and beautiful and last several days.
My flowers arriv. At its approx. Time they were beautiful Fri. And sat. But sunday the flowers were dry and the pedals fell from most of the 12 flowers...I followed the instructions to the T"but 2 no avail!If I wanted 2 have flowers that didn't last I would have went 2 produce junction and purchase 2 doz 4 12.00!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members