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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered the celebration bouquet to be sent to my daughter's college campus for her b-day. I chose this particular bouquet because it primarily had yellow flowers (at least that's what the on-line pic showed), which is her favorite color and because of the fun, colorful ribbons that were tied around the vase. My daughter sent me a pic. Of the flowers she received. They looked nothing like the on-line picture. There weren't very many yellow flowers and a single ribbon was tied around the vase. I also upgraded to the "deluxe" bouquet, yet the arrangement looked fairly small and lacking in flowers. There were quite a few "filler" floral pieces. Very disappointing.
It has been great so far.
The floral arrangement I ordered from fromyouflowers.com was even nicer than I expected. The price was very reasonable, the delivery was timely, and the plants and flower of high quality. I will definitely use from youflowers.com again.
Saving the shipping made my decision, but the flowers got delivered at 6:35pm that was a little to late I got concerned that they were going to be delivered at all, I knew it would be sometime during the day but 6:35pm a little to late.
The online experience went well. The gift arrived on time and the recipient was thrilled. Thanks!
It's a bit decieving about the "handling" charges when you advertise a certain price, then all sorts of money gets added on. I sure hope it gets to him, he is having surgery tomorrow, I don't know his room number
Hard to use with international addresses even with a paypal account. Perhaps international ordering customers should be considered as we can order using paypal
Those ratings could change if the flowers aren't delivered / the flowers were delivered after 12pm when i paid for early delivery and the tulips were substituted with roses
I think the service in handling charges a significant.
Excellent
Easy ordering and payment methods.
Good prices; ease of access
I contacted customer service because when I actually looked at how I was billed I was a little confused. When you click on the item it brings you to the page where you select the item and the prices are shown. There is no mention on that page that a discount plays into all of this. All I see under the "Deluxe" choice is an original price of $44.99 scratched out and next to this amount I see $34.99. I presume like anyone else would that is the price of that item. When I look at my bill it shows $44.99 -$9.00 discount and it arrives at $35.99. So I e-mailed customer service and after going back and forth with no satisfaction given to me I just gave up because the reasons I was getting were a combination of incorrect numbers and a very confusing reason to justify the numbers. It isn't about the money it's about the deception that's involved when you think you should be charged one price and you are not. The bouquet is quite nice so you have that on your plus side. In addition there is a $14.99 delivery fee and on top of that a $2.99 same day delivery charge. So in the future I am 50/50 right now if I would use your service again.
The buying experience was great, but the product delivered didn't match the picture or description!
I was pleased that you responded to my e-mail very quickly!
While I lost the $10 coupon you gave me the 14.99 service fee - i guess that is a plus.
Hopefully my daughter will be pleased with the order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members