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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Delivery person didn't know who the flowers were for. Staff had to open card to find out. Otherwise everything was great!
You need some bouquets at a lower rate considering the shipping is so expensive. The bouquet that was delivered looked nothing like the picture on the website. There were very few flowers in the bouquet.
The price was not outrageous for same day delivery, but it also wasn't fantastic. I wish I could add pictures to this comment. The flowers on the website were beautiful, but the flowers that were actually delivered were not. (I did order the standard instead of the deluxe, but it wasn't just a smaller version as the description stated.) the only similarity between the ones I ordered and the ones delivered was that there were a few sunflowers and there was a "bow" on the vase (more on that later) They were not worth the money I paid for them. I sent these flowers to my sister-in-law for the birth of her first baby. I feel like I (and the people who put together the arrangement) owe her an apology for sending her such a sup-par product. The bow on the vase was an absolute train wreck. Either it was manhandled during delivery or it was done very poorly to begin with. I received a $12 credit after my order, but will not be using this company again.
Easy to use site, seems like a easy way to buy and send the gift of flowers.
The flowers were delivered on-time and my friend said they were lovely. I would usually use FTD but thought I would give fromyouflowers.com a try. I wasn't disappointed.
Website's easy. Looking forward to seeing a photo of actual flowers. Thanks!
This was a gift. I ordered the plant online. The picture was nice but the plant was even more beautiful than the picture portrayed it.
First time I did a request from you. I reported a delivery delay and the finished product was not exactly as it was shown in the catalog. I asked for a clear glass base but I received a different one.
I was not aware of the $15 handling fee until after I had already put in my credit card information. I was not expecting that. I also feel that the price of the vase should be included in the original quote of the arrangement as that is part of the arrangement!
Nice fast and easy
Great way to send something for a special occasion.
As a first time customer, I was a little hesitant to order from this company. But my expectations were met and exceeded. All of my reservations and doubts were completely put at ease when I contacted the customer service via email and they promptly contacted me right back. The staff was very polite and personable and the birthday bouquet of flowers that I ordered were absolutely amazing. I will surely choose this company first the next time that I need to order flowers!
The website was not hard to navigate, what was frustrating was not being able to go back and look at my order easily and I wanted to go back after I had already checked guest button and the whole thing disappeared. I had to retype in the information multiple times as I switched through the screens. It was very frustrating.
I paid extra for the delivery to be guaranteed delivered before 12 noon and it was 3 hours late. Your services are Very unprofessional.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members