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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Doris T.
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September 11, 2014

Date of experience: September 11, 2014
Kelly P.
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September 11, 2014

Date of experience: September 11, 2014
CANDICE S.
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GREAT PRICES AND CUSTOMER FRIENDLY SITE!
September 11, 2014

GREAT PRICES AND CUSTOMER FRIENDLY SITE!

Date of experience: September 11, 2014
Lori G.
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September 11, 2014

Date of experience: September 11, 2014
Dawn L.
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It was great
September 11, 2014

It was great. The lady who delivered was so sweet and pleasant.

Date of experience: September 11, 2014
Yulonda L.
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Easy to shop but had hard time to edit the message without startig over. Still like everything about this so far.

Date of experience: September 11, 2014
K F.
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My first time shopping experience was excellent!
September 11, 2014

My first time shopping experience was excellent! The prices were very reasonable and the flowers online were beautiful. However, I was a little disappointed at the actual arrangement when it was received. I upgraded my order to a Deluxe arrangement and when I received it, it looked like a basic size. Don't get me wrong, the arrangement was absolutely breathtaking but it wasn't as full as the picture looks online. My mother was delighted to have received it so that's all that matters! My overall experience was Great!

Date of experience: September 10, 2014
Bernis B.
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Unknown handling fee until the end!
September 11, 2014

Unknown handling fee until the end!
Very inappropriate marketing technique.
I also tried to order chocolate covered strawberries and it seems that I can order the flowers next day but can't with the Chocolate strawberries, even though it states next day.

Date of experience: September 10, 2014
Rebecca B.
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Like the prices and the selections
September 11, 2014

Like the prices and the selections. The woodchip planter leaks and does not hold water well to keep the flowers fresh.

Date of experience: September 10, 2014
barryWinter D.
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Overall was good, however different color flowers arrived then what they showed on the website and even differed from the name of the bouquet.

Date of experience: September 10, 2014
Karen M.
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The flowers looked horrible
September 11, 2014

The flowers looked horrible

Date of experience: September 10, 2014
Kerry X.
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September 11, 2014

Date of experience: September 10, 2014
Samantha E.
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Flowers arrived on time, they were sent to a friend that had just lost his mother to cancer. He said that they were beautiful and that he really appreciated the arrangement.

Date of experience: September 10, 2014
Dennis D.
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September 11, 2014

Date of experience: September 10, 2014
Cherine M.
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The recipient sent me a picture of the flowers she received. They were beautiful and better than I actually anticipated. You have won my business, I couldn't be happier.

Date of experience: September 10, 2014
Kody Y.
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Paid 5 dollars for expedited delivery to ensure it arrived before the recipient left from her last day of work and it arrived well after she left...

Date of experience: September 10, 2014
rob N.
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Easy and fast
September 11, 2014

Easy and fast

Date of experience: September 10, 2014
Kristin R.
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September 11, 2014

Date of experience: September 10, 2014
Scott L.
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What a rip
September 11, 2014

What a rip. Give me a bogus $15 discount only to tack it back on at the very last confirmation page as a handling fee. I selected next day delivery flowers and expected the price included delivery. Why make me fill out all my address and credit card info and then show this charge? So i'll order anyway out of frustration. Well i did but i won't be back.

Date of experience: September 10, 2014
Danny G.
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I ordered the celebration bouquet to be sent to my daughter's college campus for her b-day. I chose this particular bouquet because it primarily had yellow flowers (at least that's what the on-line pic showed), which is her favorite color and because of the fun, colorful ribbons that were tied around the vase. My daughter sent me a pic. Of the flowers she received. They looked nothing like the on-line picture. There weren't very many yellow flowers and a single ribbon was tied around the vase. I also upgraded to the "deluxe" bouquet, yet the arrangement looked fairly small and lacking in flowers. There were quite a few "filler" floral pieces. Very disappointing.

Date of experience: September 10, 2014