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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Maura P.
0 reviews
0 helpful votes
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Good
September 21, 2014

Good

Date of experience: September 21, 2014
Ann T.
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Disingenuous pricing
September 21, 2014

Disingenuous pricing. I have no probem paying for delivery, but delivery charges should be stated up front prior to billing to allow the sender to consider that in the budget as they make their selection.

Date of experience: September 21, 2014
Deb b.
0 reviews
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The best selection
September 21, 2014

The best selection
I did not see the product delivered myself but the friends who revived it seemed to really like it

Date of experience: September 21, 2014
Cyndi M.
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Easy, great flowers
September 21, 2014

Easy, great flowers.

Date of experience: September 21, 2014
Cali U.
0 reviews
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Website was easy to use
September 21, 2014

Website was easy to use. The same day delivery charges are great. Will definately by from you guys in the future

Date of experience: September 21, 2014
Mary C.
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...
September 21, 2014

Date of experience: September 21, 2014
Dylan M.
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You should list the service/handling fee before checkout. Also there was no flower food sent with the flowers

Date of experience: September 21, 2014
Lilian B.
0 reviews
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...
September 21, 2014

Date of experience: September 21, 2014
Ruth B.
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I tried several times not to have to pay extra for morning delivery. No matter what I did it still put in the
$4.99. It finally cancelled my order and I had to do it all over again and this time I did not get the $4.99 but there was a $l4.99 Service charge...

Date of experience: September 21, 2014
Isabella N.
0 reviews
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...
September 21, 2014

Date of experience: September 21, 2014
KFH D.
0 reviews
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Thanks for same day service!
September 21, 2014

Thanks for same day service!

Date of experience: September 21, 2014
julie M.
0 reviews
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...
September 21, 2014

Date of experience: September 21, 2014
june s.
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Very difficult to speak with a person
September 21, 2014

Very difficult to speak with a person. I did not receive an upgrade for my delivery that was a day late which o was told i would. I was not notified it would be a day late, someone should have called me if they could not deliver on time. I was told a letter

Of appology would be sent to thr receipient, it was not. The service was a disaster. I let someone down on an important day. It was delivered the next day at 3pm. Right at the cutoff as the receipient was going out of town.

Date of experience: September 21, 2014
cheryl w.
0 reviews
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...
September 21, 2014

Date of experience: September 21, 2014
lena m.
0 reviews
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...
September 21, 2014

Date of experience: September 21, 2014
Renata S.
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Easy to order online, will definitely use again
September 21, 2014

Easy to order online, will definitely use again.

Date of experience: September 21, 2014
mary K.
0 reviews
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The ordering process was easy and the order was promptly delivered the next day.

Date of experience: September 21, 2014
California
1 review
1 helpful vote
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Please don't buy from them
September 21, 2014

Please don't buy from them. A week ago I order flowers for a good friend of mine and by chance I went over her house. The arrangement was very different and slopy than was showing in their website. Basically I paid $50 for everything and it was not what they advertise. So if you want to impressed, show gratitude and/or apreciation don't use this Company

Date of experience: September 21, 2014
Dr S.
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...
September 21, 2014

Date of experience: September 21, 2014
martha t.
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Fast thank you
September 21, 2014

Fast thank you

Date of experience: September 21, 2014