From You FlowersReviews 147,211

LOVING that I can guarantee delivery tomorrow morning. I've never seen that before but appreciate it so very much. My mother in law is in the last hours of life so every second matters. THANK YOU!

The above was written when I placed my order. Unfortunately my mother in law did NOT receive her flowers in the time period that I was promised. When I contacted fromyouflowers I was pretty much blown off. I would have used another company if I had known how late they were to arrive. Very disappointed that their 'guarantee' was not true and even more so in the lack of concern when the issue was brought to their attention.

I ordered this arrangement on a Thursday for Friday delivery. I received an email stating my order was delivered. On Monday morning I received a phone message to please call From You Flowers, I did and was told the flowers weren't delivered and would be that day and I would be notified. I was not notified so today (Tuesday) I emailed and inquired about the order. I was told they would be delivered today. I was not happy at all. Then I was told the flowers were delivered Friday. This experience was extremely stressful and I had a problem last time I ordered from From You Flowers. I won't be ordering again from this company it's undependable and stressful. Very dissatisfied.

The product was smaller and less full than in the picture. When I called for customer service about my flowers being late the representative called the owner and assured me the flowers would be there in 10-15 min. However after an hour went by I called again because I received an email saying they would not be sent until the next day. When I spoke to another representative she said they had no knowledge of an email being sent, the owner wasn't answering the phone but that the flowers were still scheduled to be sent that day. They refunded the $4.99. The flowers finally arrived at 2pm when originally scheduled for before 12pm. I was most displeased with the confusion on where they were and no one knew what was going on. But I appreciate the email back on the concern.

I would like to review the shipping charges and total amount to be billed BEFORE I enter all of the shipping and billing and credit card info. I also wanted to get the promotions mentioned on the site where I found you, but they disappeared when I placed my order. I don't like bait and switch operations. I was hoping for a larger arrangement with more variety of flowers given that it was the Choice of the florist as to which flowers to send.

Had trouble checking out when I hit, PAY WITH AMAZON then I contacted your customer service and they were just GREAT! It being a Sunday and me getting concerned about delivery, customer service was great keeping me informed as the wear abouts of my order! They did just a wonderful job for me! I will use your company again when then next time for flowers comes due and, for sure, will recommend your company to my friends, sincerely, Fletch in Jax., Fl.