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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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vickie e.
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The order was delivered over a hour and half late and I had paid for the extra to have by noon. And the flowers weren't what was shown in picture when ordered

Date of experience: September 29, 2014
Daiana P.
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...
September 29, 2014

Date of experience: September 29, 2014
judith b.
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Supposed to be same day delivery
September 29, 2014

Supposed to be same day delivery- was not until the next day with an "upgrade" but flowers seemed plain.

Date of experience: September 29, 2014
Trudi L.
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Should be a Place to Write an extra messge to the flower shop.

Date of experience: September 29, 2014
ryan h.
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It will be a perfect experience
September 29, 2014

It will be a perfect experience.

Date of experience: September 29, 2014
Carla h.
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September 29, 2014

Date of experience: September 29, 2014
jenny J.
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Very goods
September 29, 2014

Very goods

Date of experience: September 28, 2014
Lori M.
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Very nice selection, easy ordering and easy checkout
September 29, 2014

Very nice selection, easy ordering and easy checkout. I was contacted by your company, stating the flowers were not delivered on the same day, same day delivery was charged. I was offered an upgrade on the flowers. I was given a number to call when I wanted the flowers delivered. I called and requested flowers delivered on a friday, and they were promptly delivered on that friday. The flower recipient was extremely pleased with the flowers. Thank you.

Date of experience: September 28, 2014
Stefan F.
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Delivery timing was great
September 29, 2014

Delivery timing was great. I thought the handwriting on the card was sloppy and it didn't read exactly how I wanted it to. I wanted it to say "god damn you're beautiful " and it just said "damn you're beautiful"

Date of experience: September 28, 2014
rose W.
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Easy
September 29, 2014

Easy

Date of experience: September 28, 2014
Omar B.
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September 29, 2014

Date of experience: September 28, 2014
Les P.
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September 29, 2014

Date of experience: September 28, 2014
Susan N.
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September 29, 2014

Date of experience: September 28, 2014
Laura G.
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Very easy, a timely delivery with a nice product
September 29, 2014

Very easy, a timely delivery with a nice product.

Date of experience: September 28, 2014
felix W.
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I was just surprised at how expansive the service and handling fee is. It was unexpected until you get to the billing portion. Would have received 5 stars otherwise.

Date of experience: September 28, 2014
Javier N.
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I would like to be able to edit the message in the review section. Also, I am missing information on the delivery - what do you do if the recipient is not at home? I would also like to being able to select a time frame, or change the delivery address depending on when you can actually deliver it.

The card can be improved significantly: no use of capital letters, intros between phrases, message in the inside, nicer design...
The bouquet was smaller than what it looks like in the picture.

Date of experience: September 28, 2014
Emily S.
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September 29, 2014

Date of experience: September 28, 2014
Sherry N.
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Easy website and convenient payment options
September 29, 2014

Easy website and convenient payment options.

Date of experience: September 28, 2014
SUZANE R.
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Very happy
September 29, 2014

Very happy. My daughter sent a picture, The orchid was gorgeous.

Date of experience: September 28, 2014
Carolyn V.
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Made this personal
September 29, 2014

Made this personal

Date of experience: September 28, 2014