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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Anthony N.
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Was easy to order, little bummed I have to pay same day delivery charge when placed before 11 am just hope order gets to recipient soon

Date of experience: September 29, 2014
Lorraine Z.
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It would have been nice to know the Shipping and Handling before I got to the last page. I would have changed my order size had I known. Wouldn't have made you as much money but I could have save a few dollars.

Date of experience: September 29, 2014
Tony W.
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It was pleasant and easy!
September 29, 2014

It was pleasant and easy! Thanks!

Date of experience: September 29, 2014
Beth W.
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September 29, 2014

Date of experience: September 29, 2014
paul n.
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It was easy
September 29, 2014

It was easy

Date of experience: September 29, 2014
Maria G.
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Easy to follow
September 29, 2014

Easy to follow

Date of experience: September 29, 2014
angela b.
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They were great, got flowers on time overall good experience!

Date of experience: September 29, 2014
Allie T.
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September 29, 2014

Date of experience: September 29, 2014
Nicholas J.
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Simple and efficient
September 29, 2014

Simple and efficient.

Date of experience: September 29, 2014
michelle X.
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The flowers were pretty but for being the deluxe the arrangement should have been bigger. Looks like I only ordered the regular. Now I understand all the other fees were included, but I guess you get what you pay for and in this instance that wasn't the case. She received the flowers in a timely manner though which was nice.

Date of experience: September 29, 2014
Adam O.
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Quick and easy
September 29, 2014

Quick and easy. Express service got my order delivered with in a couple hours. Price was reasonable.

Date of experience: September 29, 2014
Danielle V.
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September 29, 2014

Date of experience: September 29, 2014
Doreen M.
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I ordered the Sympathy Dish Garden, when I saw the arrangement at the funeral home I was very impressed. The arrangement was beautiful. Was reasonably priced and arrived before the service. Thank you. I would use this service again.

Date of experience: September 29, 2014
Len S.
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I had completed everything only to find a huge unmentioned shipping/handling charge. Fortunately I was distracted and later found a delay message deleting that charge otherwise I wouldn't have ordered from you. I was pleased with the timely delivery.

Date of experience: September 29, 2014
Jackie S.
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Very easy site to order
September 29, 2014

Very easy site to order.

Date of experience: September 29, 2014
Sandra M.
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September 29, 2014

Date of experience: September 29, 2014
James F.
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September 29, 2014

Date of experience: September 29, 2014
Troy H.
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Would have been nice to know about the $15 "handling" fee up front.

Order was not received until the next day...the day after the birthday.

Date of experience: September 29, 2014
AJ S.
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I was surprised the shipping was so much, but then when free shipping was offered I decided to give it a try... I don't like hidden charges. I was impressed by how quickly they called saying they had the flowers ready. Unfortunately the recipient wasn't home, so she didn't actually get them right away, but she loved them when she did!

Date of experience: September 29, 2014
Abigail T.
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Huge Help, The hospital denied the flowers because the patient was in surgery, so after talking to customer service we were able to have them shipped to her house.

Date of experience: September 29, 2014