Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent website...
Everything is great except the $14.99 service fee added to the bill at the end of check out.
What does the service and handling charge cover
Site kept messing up my order.
Thanks for waving the delivery fee - that was so awesome of you!
It was quick and easy navigation with reasonable pricing! Thank you.
The flowers that were delivered looked like a very cheap and unorganized arrangement. I could have put it together better myself. And I upgraded to the best, very disappointed with the quality of the arrangement for the price.
The arrangement is very nice, does look professional and was well received but it was not nearly as full as shown in the website picture. I do realize that the florist shops will arrange them differently and are subject to flower availability so I am not faulting the florist. It might be nice if there is a way to show what each size would look like rather than just one stock photo it might be a better experience to the shopper.
I ordered this arrangement to be delivered on October 1st. For my wife for
Out 10th wedding anniversary. First, the flowers were delivered today on
September 29th (2 days too early) when my wife was not around to receive
Them. Second, the description of the arrangement is 'lavender roses,
Lavender stock, and pink stock, variety of lush greens in a designer
Lavender etched glass vase'. We instead received 9 wilted roses, 4
Hydrangeas (look nothing like the tall stocks in photo), a LOT of green
Fern, and a cheep clear glass vase with purple bow (not lavender etched
Glass like photo).
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

