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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Junior L.
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Hope to use your service in the future
October 2, 2014

Hope to use your service in the future

Date of experience: October 2, 2014
Sarah T.
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I ordered the flowers and wanted the bigger option for my friend in the hospital. For the price, I had expected it to be bigger. I visited her and she pointed them out to me. I would have expected to pay at least 1/2 the price for what she got. They were beautiful, just not 60.00.

Date of experience: October 2, 2014
B M.
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This is my 5th order and I obviously am pleased
October 2, 2014

This is my 5th order and I obviously am pleased.

Date of experience: October 2, 2014
Aida S.
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Shipping prices are high!
October 2, 2014

Shipping prices are high! They spelled my name wrong on the card.

Date of experience: October 2, 2014
Chris S.
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I recently had a horrible experience with another provider. I'm thrilled to have found your site and will continue to use your services. Thank you for such a positive experience.

Date of experience: October 2, 2014
Eileen T.
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The bouquet arrived as ordered and was well received by the recipient. It was quick and easy, although I felt it was a bit expensive. As I looked at the flowers to order it said $23.99 but then when I went to order I had to get the deluxe arrangement for $39 plus delivery charges brought it up to nearly $50. But it was worth it to send these lovely flowers to someone I cared about.

Date of experience: October 2, 2014
pshawww S.
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October 2, 2014

Date of experience: October 2, 2014
BlancaSIlvia H.
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Easy ordering process and variety of choices make this a great shopping experience.

Date of experience: October 1, 2014
Kim T.
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Great, so easy and quick
October 2, 2014

Great, so easy and quick

Date of experience: October 1, 2014
kathryn k.
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Easy peasy
October 2, 2014

Easy peasy

Date of experience: October 1, 2014
Amy M.
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I ordered flowers to be delivered on a certain day, and two days later still no flowers. After two calls to customer service, my order was finally delivered.

Date of experience: October 1, 2014
James U.
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No problems!
October 2, 2014

No problems! Was a delivery problem, maybe not the norm.

Date of experience: October 1, 2014
Jason Q.
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Wonderful, punctual
October 2, 2014

Wonderful, punctual. Thank you

Date of experience: October 1, 2014
sherry m.
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I have used your site to order repeatedly this year and each time, the recipients have raved about the quality of the bouquets!

Date of experience: October 1, 2014
Krystal C.
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October 2, 2014

Date of experience: October 1, 2014
Theresa M.
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October 2, 2014

Date of experience: October 1, 2014
rema J.
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Well this survey should be emailed after delivery so customers can better answer the questions

Date of experience: October 1, 2014
andrea K.
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Delivered one full day later and received a mail stating it has been delivered the right day.

Date of experience: October 1, 2014
Erica P.
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The site kept timing out
October 2, 2014

The site kept timing out. I had to bring up the web page 4 different times to complete my order. When it did go through, it took me clicking on the "submit order" button another 3 times before it worked. The whole process was very slow. The $14.99 handling fee is outrageous, seeing how someone in my local area will be doing the delivery. Next time I will probably just pay someone local to do the whole order instead.

Date of experience: October 1, 2014
NANCY R.
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As of now i am satisfied with my experience!
October 1, 2014

As of now i am satisfied with my experience! Will be ablwe to answer this better AFTER my order is delivered on time to the proper address! Thank you!

Date of experience: October 1, 2014