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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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christine a.
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The flowers were dry, wilted, brown, DEAD
October 8, 2014

The flowers were dry, wilted, brown, DEAD. Terrible, Terrible...Embarrassing!

I am extremely disappointed with your company.

I will never use or recommend your company to anyone! I have pictures to prove it that I will post.

Date of experience: October 8, 2014
Randall A.
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Quick, cheap and easy shopping!
October 8, 2014

Quick, cheap and easy shopping!

Date of experience: October 8, 2014
Happy C.
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I was pleasantly surprise with the whole shopping experience, biught flowers for my mother she received them in a timely manner and she loved the flowers.

Thank you,

Date of experience: October 8, 2014
Michael E.
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Quick, simple, and painless
October 8, 2014

Quick, simple, and painless. Thank you very much.

Date of experience: October 8, 2014
LORILEE S.
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Beautiful floral arrangement and timely delivery! Thank you, I will definitely use fromyouflowers.com for future special occasions!

Date of experience: October 8, 2014
valerie w.
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...
October 8, 2014

Date of experience: October 8, 2014
Monica R.
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Great experience!
October 8, 2014

Great experience! Will you use again!

Date of experience: October 8, 2014
Kimberly R.
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Very quick and efficient
October 8, 2014

Very quick and efficient. The arrangment wasn't as pictured but still enjoyable.

Date of experience: October 8, 2014
Ed U.
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Excellent choices
October 8, 2014

Excellent choices.

Date of experience: October 8, 2014
kathy s.
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October 8, 2014

Date of experience: October 8, 2014
jereme b.
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October 8, 2014

Date of experience: October 8, 2014
Tracey R.
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I placed an order early afternoon and paid extra for same day delivery. Late that afternoon I received a phone call saying my order would not go out same day but I would receive an upgrade. I expressed it was time sensitive and asked if the order could be delivered early the next day and was told yes. Noon the next day, I received a second call to clarify if I wanted one balloon or two. Again I asked if the order would go out soon (before it was too late) and was told yes. FOUR hours later I received a third call and said they could not find a florist to match my order exactly but would get as close as possible. My order did not deliver after 6pm. None of the three people I spoke to were sincere or offered any kind of explanation. I sent an email to customer service and again, the response contained no apology but just simply said my order would be delivered. And no, my order was not upgraded in size due to shipping late nor did it not contain two balloons (the reason for the second call).

Date of experience: October 8, 2014
pavel m.
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Flowers look longer on picture
October 8, 2014

Flowers look longer on picture. Bouquet is beautiful but short.

Date of experience: October 8, 2014
Jerry W.
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The transaction was easy, the delivery was as promised and the quality was excellent.

Date of experience: October 8, 2014
Elissa L.
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Please include service charge up front!
October 8, 2014

Please include service charge up front!

Date of experience: October 8, 2014
Ed k.
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October 8, 2014

Date of experience: October 8, 2014
Hayley A.
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My order wasn't delivered on the day I requested but I was offered a free upgrade as compensation and the contact they had with me was very thorough.

Date of experience: October 8, 2014
Jacob W.
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October 8, 2014

Date of experience: October 8, 2014
matt l.
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Very easy and helpful website
October 8, 2014

Very easy and helpful website

Date of experience: October 8, 2014
Monica H.
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There were additional fees that were not disclosed until checkout. That was my only discontentment.

Date of experience: October 8, 2014