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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Difficult to find next day delivery with a nice selection. Thank you!
Very user friendly-nice selection!
Very easy selection process and great looking fruit baskets. Thank you.
Flowers are beautiful..
My first it was easy for a 77 year old man! Ok for somthing quick and easy. Candy and smiley face were dincky. One rose stem was broke near the top. Shipping cost was a bit high.
Easy and large selection of flowers to choose from. Plus same day or next day delivery is great! The flowers were beautiful in the online picture. When they arrived did not look like picture. They used tiny sweetheart roses and not what was described. I was disappointed with how they looked!
Love your selection, but I wasn't expecting the $15 service charge.
The item delivered wasn't as pictured on the site. I already completed a review on the website. The bear was pink instead of brown, which was actually nice. The flowers were not pink/purple as described, and it was in a tiny round basket. I included a picture on your site.
The free shipping was a nice touch - offering it up front might be nicer.
Flowers arrived on time and were in beautiful condition. The lillies were only just starting to bloom so the flowers will only get nicer over the coming days. Overall, great service and price.
I do not like pop ups while i am shopping. My order was a day late. I should be refunded the extra amount that I paid.
Both items are going to the same address, so delivery fee should have only been charged once.
Though a $ 7.00 adjustment to delivery cost was credited. The items I ordered for $27.99 were priced at $24.99 that same evening when I signed back on the website. Thus, the $7.00 adjustment just really balances the pricing disparity. Issues like the aforementioned, and the delivery issues left me disappointed in my experience.
The products delivered were fine, my issue was that I recieved an email the the delivery was complete and it wasn't. I contacted customer service and was told it was a mistake and that the driver made an attempt and would try again later. I informed them someone was home all day, then I was told it was a mistake and the delivery would be done the next day...during the email exchange, the package was delivered after I was told it would be the next day...having the customer call and/or email several times to clarify when the delivery will be completed isn't good customer service.
So far has been pretty positive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members