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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kate F.
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The flower arrangement was sloppy and did not look like the advertised product I purchased

Date of experience: October 18, 2014
heather Z.
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Excellent service, will use again!
October 18, 2014

Excellent service, will use again!

Date of experience: October 18, 2014
Bonnie G.
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Web sight very easy to look at and order
October 18, 2014

Web sight very easy to look at and order. Thankyou

Date of experience: October 18, 2014
Jason T.
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The arrangement was very nice
October 18, 2014

The arrangement was very nice. It did not come in the vase that was pictured and that I thought it would come in, however it was a very cool alternative. I also paid for before noon delivery and the flowers didn't come until around 2:30. Otherwise, everything was good.

Date of experience: October 18, 2014
Paula D.
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It was very easy and the price was excellent
October 18, 2014

It was very easy and the price was excellent
They really helped me show my love to a special friend while being on a tight financial budget!
Thankful...

Date of experience: October 18, 2014
Ashley M.
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The flowers looked fresh and it was a nice arrangement.

Date of experience: October 18, 2014
AY Z.
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Sent flowers to my aunty in america, service was great and flowers were lovely

Date of experience: October 18, 2014
Dave G.
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...
October 18, 2014

Date of experience: October 18, 2014
judy Z.
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I wasn't told of a handling fee cost almost same as flowers

Date of experience: October 18, 2014
Nzinga W.
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...
October 18, 2014

Date of experience: October 17, 2014
Sonjia R.
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I could not change the signature after done
October 18, 2014

I could not change the signature after done. I did not know it could not print my full name even when I pressed edit.

Date of experience: October 17, 2014
John E.
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...
October 18, 2014

Date of experience: October 17, 2014
KD R.
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I ordered the flowers to be sent to a hospital patient. On the day of delivery recipient was transferred to another care facility. I had a phone call from Customse Service telling me about the transfer and that they were unable to deliver, but if I could contact them with a new delivery address the florist would attempt delivery the same day. During the call to Customer Service I was told the florist knew exactly where the new delivery site was and would deliver by end of day. An hour or so later I received a delivery confirmation. Excellent service from both the florist and Customer Service!

Date of experience: October 17, 2014
Nicholas M.
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...
October 18, 2014

Date of experience: October 17, 2014
Tomiyo W.
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Love the ease of the website and the competitive prices. The product was beautiful. The flowers were fresh and looked just like the photo. I will be using this service again.

Date of experience: October 17, 2014
Ryan S.
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The best out of all of the flower sites i have used

Date of experience: October 17, 2014
Vicki M.
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Surprise handling charge at the end
October 18, 2014

Surprise handling charge at the end. Pricey delivery. However, website was easy to maneuver.

Date of experience: October 17, 2014
Jennifer Z.
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My total, after completing my paypal information, was increased by $14.99 for shipping and handling. That was not shown in the total page before paying. Not good business practice!

Date of experience: October 17, 2014
M J.
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As usual the ordering process was so easy, except for making the hard choice of so many wonderful options.

Date of experience: October 17, 2014
diana m.
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Excellent
October 18, 2014

Excellent

Date of experience: October 17, 2014