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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Kathleen S.
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The website was a bit confusing
October 20, 2014

The website was a bit confusing. I felt I should have been made aware of the service and handling fee, before I got to the review order section. I thought that charge was included in the initial cost of the bouquet. However, if the bouquet gets to my friend, Saturday, and is as beautiful as the picture, then I am well pleased. Thank you. Kathleen

Date of experience: October 20, 2014
PW C.
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Not good, had to call three times to find out why flowers were not delivered. Ended up being three days late. Flowers not what was expected, cheap. Not a happy customer.

Date of experience: October 20, 2014
RITESH G.
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October 20, 2014

Date of experience: October 20, 2014
Uri S.
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October 20, 2014

Date of experience: October 20, 2014
chris T.
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October 20, 2014

Date of experience: October 20, 2014
Angelique C.
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October 20, 2014

Date of experience: October 20, 2014
Kim W.
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October 20, 2014

Date of experience: October 20, 2014
Joan D.
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Absolutely Fantastic!
October 20, 2014

Absolutely Fantastic! I looked at all reviews before purchasing and they were all great
I want to tell you that the flowers were gorgeous and on time. I would definitely use fromyouflowers.com again and also recommend this site to any one that I know Thank you very much

Date of experience: October 20, 2014
Ryan L.
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The bouquet had two flowers j it they were a day late and never received my gift card

Date of experience: October 20, 2014
Christina M.
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I had to enter the information multiple times after I chose the payment method.

Date of experience: October 20, 2014
Arthur L.
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Fast,easy and fun!
October 20, 2014

Fast,easy and fun! There was one problem: I asked that my order be delivered on Monday, 10/20/14. Unfortunately it was delivered on Friday, 10/17/14- -the day I placed the order.

Date of experience: October 20, 2014
brian J.
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October 20, 2014

Date of experience: October 20, 2014
Vivian S.
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This is my second time ordering with fromyouflowers.com and both times I selected same day delivery and they were unable to fulfill the request. I'm not sure why they advertise same day delivery (I ordered within plenty of time for their deadline) and both times they were unable to locate a florist to complete my order. One was in Hawaii and the other was in Nevada. They did upgrade my order but I wanted it there by the end of the day as opposed to the next morning because I knew my friends weren't home so the flowers sat out all day.

Date of experience: October 20, 2014
Missy E.
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October 20, 2014

Date of experience: October 20, 2014
Elaine S.
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I think for a Deluxe arrangement you were pretty SKIMPY on the flowers! I understand the picture I saw was more like the Very Best you could get. But this arrangement was more like a $19.99 bouquet out of your local Grocery Store.

Very Disappointed...

Date of experience: October 20, 2014
dawn m.
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VERY disappointed with service
October 20, 2014

VERY disappointed with service. Ordered to of the same item was delivered two different items ( one much smaller than the other) going to two of my VP's hard to explain why one was so much bigger than the other.

Also one balloon turned said THINKING of YOU not THANK YOU. This put me in a very uncomfortable position. There were team members making jokes about it.

I will be sharing my bad experience with family and friends this has been a terrible experience and I don't want others to have the same issue.

Date of experience: October 20, 2014
Terri B.
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So far, so good
October 20, 2014

So far, so good. We'll see how delivery goes and what the final product looks like. The flowers received were pretty, but they were not what was pictured. Actually, they were totally different, which to me was disappointing. The person who received them loved them and I am happy with that, but I had a certain thing in mind and that's not what got sent. Additionally, they do not have a representation for the three different prices for each arrangement. Obviously the more you spend the more you get, but it would be nice to see what each price looks like. So, I'm not entirely dissatisfied, but there are some ways that improvements could be made that would make me more likely to use this service again. There is another service that actually mails the flowers. You have to take them out of the box and assemble them. The flowers are only partially blooming so it takes a day before they look like the picture, but in the end you get exactly what the picture shows. That's more what I was expecting. When all is said and done the recipient was happy, that's what matters most. Thanks.

Date of experience: October 20, 2014
Victoria B.
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THANKS FOR MAKING MY ORDERING SO EASY!
October 20, 2014

THANKS FOR MAKING MY ORDERING SO EASY! ALTHOUGH, FLOWERS WERE NOT RECEIVED IN CONTAINER, THAT WAS PROMISED!

Date of experience: October 20, 2014
Nicole G.
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Very easy to get in and get out
October 20, 2014

Very easy to get in and get out. I will see how I feel once I see the arrangement and delivery time.

Delivery time was great, it was delivered within the four hour guaranteed time. However, the arrangement received was smaller than what was pictured and the flowers were damaged and browning. I would not purchase from this site again because I'd rather have quality than quick turnaround.

Date of experience: October 20, 2014
Whitney R.
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Show all of the charges and add ons up front instead of throughout/at the end of checkout. I.e. Guaranteed morning delivers, deluxe vs. standard, etc.

I paid extra for guaranteed delivery by noon, and it wasn't delivered until after 4pm. Because they were so late they missed the person they were supposed to be delivering to completely and as it was in celebration of her last day there I ended up having to have them just bring the flowers to my home and give them to her myself - completely defeating the purpose of paying for them to be delivered in the first place! If I had wanted to just give her flowers I would have paid 15 bucks for some flowers at the store and brought them over to her. I was very disappointed.

Date of experience: October 20, 2014