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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I couldn't change a misspelled word on the birthday card!
Very easy site to maneuver. Prices were reasonable.
Disappointed
Surprise Service handling fee of $15 on a $30 gift plus delivery, plus special delivery seems excessive, but I was in a bind. I think if time permitted, I would probably go elsewhere.
This was so easy to do.
Web site very easy to use. Delivery was as promised and flowers were in great condition and well arranged. Thank you
Love being able to have flowers delivered SAME DAY!
I disliked that after leaving my window idle for so long at the part just before purchasing, it seemed to delete any history of the set up of the transaction. I couldn't even press 'back' on my browser to get back to the product page where I initiated the order from. I also don't like the 175 character count for the included message. I'd like it to be more, even possibly with a payment option for much more character space. Besides that, I liked my shopping experience. [experience from using the website]
[experience, post-delivery] Order wasn't delivered on time or even in the same day, so it was rearranged for another day. Communicating with different people via customer service ranged in experience from pleasant to like pulling teeth to try to get answers. Most of it was settled via a direct phone call to the company versus previous emails. I'm disappointed in that the delivery wasn't on time or in the same day--- it was really important, and for someone's birthday that's very dear to me. I received credits and partial refunds, but I would've just liked what I paid for.
Would've liked an opportunity to request and confirm funeral flower delivery by NLT 2:00 PM the date of delivery during the ordering process. I followed up after placing the order and these guys were all over it like white on rice. They responded to my e-mail very promplty, and assured me of delivery time, and they e-mailed me when the delivery was completed, as requested. Great service and an excellent value... Thanks much...
Very nice dozen roses,
Thanks
Im still uncertain what the $14.95 charge was at the end of my order
Easy and fun. Flowers look beautiful.
Same day delivery is wonderful
I initially selected a Regular issue, that in the registration order automatically moved to Special Issue, with an higher price, without the possibility to change in a cheaper selection. Moreover, the description of a Special Issue says it is the most possibly similar to the photo, instead the flowers were quite different, smaller in dimension, and different colors. I have photos to proof my claim.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members